Full-Spectrum HR Operations & Compliance: Drive day-to-day HR administrative operations, maintain HRIS record integrity, handle staff inquiries, prepare internal communications/memos, and support policy/SOP implementation in alignment with local labor laws.
Lead and manage a team of shipping documentation specialists, providing guidance, training, and performance feedback to ensure efficient and accurate processing of all shipping documents.
End-to-End Local Recruitment: Lead end-to-end recruitment for local Commissioning Engineers. Source talent through local job portals, manage screening, coordinate interviews, extend offers, and build a steady talent pipeline to support business growth.
Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
Lead and manage a team of shipping documentation specialists, providing guidance, training, and performance feedback to ensure efficient and accurate processing of all shipping documents.