Perform a variety of facial treatments and skin care services for clients, including cleansing, exfoliation, extraction, and moisturizing, according to established protocols and client needs.
Develop and update approved training courses in accordance with CAAM, JPK, and internal company standards to support both internal operational needs and external customer training requirements.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Perform routine maintenance and repair on Multi-Function Printers (MFPs) and photocopiers, including diagnosing and resolving mechanical, electrical, and software issues.