Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.
On-Camera Product Presentation: Act as the primary on-air host for product launch videos, unboxing sequences, how-to guides, testimonials, and live streams.
Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.