Gather Requirements: Collaborate with clients to understand their warehouse management needs and gather detailed requirements for the WMS software implementation.
Software Configuration: Configure the WMS software according to the client's requirements, including defining warehouse layouts, product catalog, order processing rules, inventory management settings, and other relevant parameters.
System Integration: Collaborate with internal technical team to ensure seamless integration of the WMS software with other external systems such as Accounting System, ERP, Transportation Management and/or marketplace platforms such as Shopee/Lazada....
Serve as a key point of contact for customers on enquiries, orders and delivery status, providing timely and professional support while maintaining strong customer relationships.
Process customer Purchase Orders (POs) and prepare Sales Orders accurately, verifying pricing, specifications, quantities and delivery requirements. Prepare quotations, order confirmations, Delivery Orders (DO) and other relevant sales documentation.
Coordinate closely with Production Planning, Production, Purchasing and Warehouse to ensure customer orders are executed according to schedule. Monitor production progress, follow up on order status and communicate any changes or requirements to relevant departments....
Be part of the selling team for automated solutions, responsible for design, conceptualizing, drafting, configuration, and calculation of automated solutions and proposals for customer projects.
Manage automation sales opportunities and projects in a timely, goal-oriented manner while adhering to APAC quality standards, tools, guidelines, and standard processes...
Your primary objective will be to oversee all operational activities across specified warehousing sites in order to achieve all agreed financial + operational objectives. You will do this by working with a variety of internal + external stakeholders. The activities needed to deliver these objectives include:
To ensure your site management teams deliver against their customer, site + people key performance indicators (KPI).
To act as the Site Manager for locations within your scope as + when required....
Distribution Center & Outbound Logistics Management
Order Fulfillment: Oversee picking, packing, and dispatch processes at the DC to fulfill daily orders from physical outlets, cafés, and online channels (Grab / Kiah Store).
Fleet & Logistics Coordination: Coordinate daily delivery routes for internal drivers and manage bookings with third-party logistics providers (e.g., Lalamove) for heavy or urgent transfers....
Direct operations strictly according to the approved lifting plan and method statement.
Supervise and brief the lifting team, including crane operators, riggers, signalmen, and tagline holders.
Verify that all lifting gear, accessories, and crane certifications (such as DOSH compliance in Malaysia) are valid before use, and ensure ground and outrigger conditions are safe....