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After-Sales Engineer

After-Sales Engineer After-Sales Engineer

Libiao Robotics Holdings Pte. Ltd.

Undisclosed

Full Time, Work from Home

WFH

Petaling Jaya, Selangor

Near Train Station

Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...

Technical Support Field Service

Posted

2 days ago

Chat Available

Technical Support Engineer Technical Support Engineer

Libiao Robotics Holdings Pte. Ltd.

Undisclosed

Full Time, Work from Home

WFH

Petaling Jaya, Selangor

Near Train Station

Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...

Technical Support Field Service

Posted

3 days ago

Chat Available

IT Support IT Support

Stack Network Sdn Bhd

MYR3,000 - MYR4,499 Per Month

+Additional Compensation

Full Time, Work from Home

WFH • Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Engage with pre-sales customers to address their questions and requirements through technical discussions, solution customization, and product demonstrations.
Responsible for gathering customer requirements, drafting and improving product documentation, and setting up test environments and demo systems.
Respond promptly to customer inquiries, emails, and tickets, and collect feedback on faults or bugs to forward to engineers in HONG KONG for assistance. ...

Mandarin Technical Support

Posted

12 days ago

Help Desk Agent Help Desk Agent

Asiawynn Solution Sdn Bhd

MYR3,000 - MYR4,500 Per Month

Full Time, Work from Home

WFH

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Provide professional and timely customer support through live chat, messaging platforms, email, and other designated communication channels.
Build and maintain positive relationships with customers to improve engagement, satisfaction, and long-term retention.
Assist customers with account-related inquiries, service requests, and general support matters. ...

Customer Service Communication Skills

Posted

10 days ago

Technical Support Analyst Technical Support Analyst

BBGC

Undisclosed

Full Time, Work from Home

WFH

Singapore

We are a global technology consultancy firm with offices in Middle East, Asia, Europe and USA. We deliver business benefits through innovation. We leverage cutting-edge technology led solutions delivered by a team of skilled professionals, from sustainable software development to cloud services and operational excellence strategy. We have extensive expertise in Capital Markets and in particular Trading and Risk Management functions.
We are currently looking for number of Technical System Analysts join our team in Singapore.
 Relevant degree in Business, Maritime Studies, Information Systems, or a related field ...

Posted

2 days ago

Junior Technical Support Analyst Junior Technical Support Analyst

BBGC

Undisclosed

Full Time, Work from Home

WFH

Singapore

Gather and document business and system requirements.
Support system analysis, configuration, testing, and implementation activities.
Work with technical and business stakeholders to resolve system issues. ...

Posted

10 days ago

Intern | IT Support - Maintainance Intern | IT Support - Maintainance

KS PARCEL ENTERPRISE

MYR200 - MYR200 Per Month

Internship, Work from Home

WFH

Malaysia

Current student or recent graduate (within 12 months) with a qualification in Information Technology, Computer Science or a related field
Strong foundational knowledge of IT support, including hardware, software, networks and operating systems
Familiarity with Windows and/or Linux operating systems ...

Posted

a day ago

Technical Support Engineer-Kubernetes Technical Support Engineer-Kubernetes

MKIT

SGD5,000 - SGD7,000 Per Month

Full Time, Work from Home

WFH

Singapore

Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.'
Cooperate with the sales team to identify business opportunities, provide solutions and after-sales technical support.
Responsible for the preparation of project proposals, bids, test reports, implementation plans and other technical documents. ...

Posted

17 days ago

IT Support Executive IT Support Executive

ACCLIME MANAGEMENT SERVICES PTE. LTD.

SGD3,000 - SGD4,000 Per Month

Full Time, Work from Home

WFH

Singapore

To coordinate, maintain and support the Company’s IT including emails, printers, office applications, servers, and support staff who work remotely.
Managing hardware and software (laptop, windows, and office software); including other office equipment and facilities upkeep, maintenance, replacement, and new purchases of inventory;
Provide IT support to users primarily on Windows 10 platform. ...

Posted

23 days ago

IT Support Engineer IT Support Engineer

SRKK Group

MYR3,000 - MYR4,000 Per Month

Full Time, Work from Home

WFH

Malaysia

Hardware/Device-as-a-Service Consultancy
Modern Workplace Solutions
Data Analytics & Business Intelligence ...

Posted

24 days ago

Technical Support Specialist, Client Success Technical Support Specialist, Client Success

MerchantSpring

Undisclosed

Full Time, Work from Home

WFH

KL City

Investigate complex platform issues and client-reported discrepancies.
Perform root-cause analysis across marketplace, platform, and data-related issues.
Validate bugs before escalation and reproduce reported issues where possible. ...

Posted

13 days ago

IT Support Engineer (Remote) IT Support Engineer (Remote)

Dual Path Connected Solutions

Undisclosed

Full Time, Work from Home

WFH

United States

IT Support Engineer (MSP)
Location: Remote with preference for candidates based in MST or PST (may require local/occasional out-of-state travel and on-call hours).
Dual Path is an end-to-end Managed Service Provider (MSP) delivering secure, scalable, and mission-critical technology solutions for senior living and healthcare-adjacent environments. Our clients operate always-on facilities where system uptime, security, and rapid incident response directly impact resident care, staff operations, and life-safety systems. ...

Posted

21 days ago

Billing - Technical Support Specialist (Work From Home) Billing - Technical Support Specialist (Work From Home)

ThriveSource

Undisclosed

Full Time, Work from Home

WFH

Philippines

Resolve complex billing and subscription issues across a SaaS product environment
Support customers with refunds, credits, proration, subscription management, payment failures, and usage-based billing concerns
Investigate technical and billing-related issues by reviewing logs, reproducing problems, and identifying root causes ...

Posted

9 days ago

Customer Support and IT Helpdesk Specialist (Work From Home) Customer Support and IT Helpdesk Specialist (Work From Home)

Persona

Undisclosed

Full Time, Work from Home

WFH

Philippines

Respond to employee queries (email and chat) in a timely, accurate, and professional way
Identify employee needs; help them use specific features and resolve troubleshooting issues
Analyze and report product malfunctions; reproduce issues and escalate to engineering ...

Posted

4 days ago

(fluent English) Technical Support Engineer (Philippines, remotely) (fluent English) Technical Support Engineer (Philippines, remotely)

SupportYourApp

Undisclosed

Full Time, Work from Home

WFH

Philippines

Deliver outstanding technical support via chats and emails, phone calls;
Troubleshoot complex technical issues and escalate as needed;
Act as the primary technical contact during the life-cycle live events; ...

Posted

6 days ago

IT Support Manager - Remote US IT Support Manager - Remote US

Sangoma

Undisclosed

Full Time, Work from Home

WFH

Atlanta, GA

Operational Leadership
Lead and develop a global End User Services team of 8 professionals, delivering consistent, high-quality IT support across multiple regions and time zones
Ensure operational excellence through strict adherence to established processes, procedures, and documentation standards. ...

Posted

23 days ago

AppSheet Technical Support Specialist (Full-Time | Remote) AppSheet Technical Support Specialist (Full-Time | Remote)

RemoteVA

Undisclosed

Full Time, Work from Home

WFH

Philippines

Troubleshoot, maintain, and enhance existing AppSheet applications
Support end-users with technical issues related to AppSheet and Google Sheets integration
Provide recommendations for improvements and automation ...

Posted

5 days ago

Technical Support Engineer (L3) – Fiber - Fixed Networks Technical Support Engineer (L3) – Fiber - Fixed Networks

Nokia

MYR7,000 - MYR11,000 Per Month

Full Time, Work from Home

WFH

KL City

Troubleshoot and resolve complex fiber broadband (FTTx) issues
Perform deep root cause analysis (RCA) and provide long-term solutions
Reproduce field issues in lab environments for detailed investigation ...

Posted

10 days ago

Customer Support and IT Helpdesk Specialist (Work From Home) Customer Support and IT Helpdesk Specialist (Work From Home)

Persona

Undisclosed

Full Time, Work from Home

WFH

Philippines

Respond to employee queries (email and chat) in a timely, accurate, and professional way
Identify employee needs; help them use specific features and resolve troubleshooting issues
Analyze and report product malfunctions; reproduce issues and escalate to engineering ...

Posted

17 days ago

Service Manager, ACT - SWP, SEA Service Manager, ACT - SWP, SEA

Getinge South East Asia Pte.Ltd

Undisclosed

Full Time, Work from Home

WFH

Singapore

Ensure leading, training, and scheduling field service personnel to ensure service delivery meets company standards.
Ensure high level of engagement in the service department.
Responsible to develop Technical Specialists for each product line. ...

Posted

a month ago

Customer Support Specialist | Remote Customer Support Specialist | Remote

OpsArmy Careers

Undisclosed

Full Time, Work from Home

WFH

Manila

Create and manage customer-facing tasks requesting specific documents, information, or actions.
Write clear, precise task descriptions, specifying exactly what is needed, why, and in what format.
Monitor and respond to customer comments promptly, resolving issues independently before escalating. ...

Posted

2 days ago

Tech Response Personnel Tech Response Personnel

Novowatt

SGD2,400 - SGD3,300 Per Month

Full Time, Work from Home

WFH

Geylang

Flexible schedule
Professional development
Work from home ...

Posted

a day ago

IT Service Technician IT Service Technician

ASIA PLUS OFFICE AUTOMATION SDN BHD

MYR1,700 - MYR2,800 Per Month

Full Time, Work from Home

WFH

Petaling Jaya

Posted

6 days ago

Software Support Executive Software Support Executive

Amber Creative Pte Ltd

SGD2,500 - SGD3,500 Per Month

Part Time, Full Time, Work from Home

WFH

Singapore

Serve as the first point of contact for client-reported software issues, handling inquiries via ticketing systems, email, and messaging platforms promptly and professionally
Diagnose, troubleshoot, and resolve software bugs, configuration issues, and user errors across web and mobile applications
Escalate complex or unresolved issues to development and engineering teams with clear, well-documented bug reports and reproduction steps ...

Posted

10 days ago

IT Services Engineer - Cloud - Systems Administrator IT Services Engineer - Cloud - Systems Administrator

WPH

SGD3,500 - SGD5,000 Per Month

Full Time, Work from Home

WFH

Singapore

Manage, configure, monitor, and maintain AWS infrastructure (compute, storage, networking, security).
Support and administer Azure environments when required.
Maintain system reliability, performance, availability, and security across platforms. ...

Posted

13 days ago

IT Systems Administrator IT Systems Administrator

Supabase, Inc

Undisclosed

Full Time, Work from Home

WFH

Singapore

Supabase is an open source Firebase alternative. We give developers a Postgres database, authentication, instant APIs, edge functions, and real-time subscriptions — all in one platform. We are building the infrastructure layer for the next generation of applications.
Corporate IT at Supabase reports into the Security organization. Identity and endpoint hygiene are treated as security controls, not administrative overhead. You will work with a small, senior team with direct access to engineering leadership and a mandate to automate everything.
You will work directly with our IDM/MDM Lead to own the day-to-day operations of our identity and endpoint stack — Okta, Slack, Iru (MDM), and the integrations that tie them together. This role is equal parts identity management and endpoint operations, with a strong expectation that you automate what you repeat and document what you automate. ...

Posted

14 days ago

IT Admin Executive (Mobile Application Support) [3 Months Contract] IT Admin Executive (Mobile Application Support) [3 Months Contract]

Expertise Technologies Pte Ltd

SGD2,800 - SGD3,200 Per Month

Full Time, Work from Home

WFH

Singapore

Coordinate with marketing team to prepare briefs, gather inputs, fact check content, and liaise with internal subject matter
Manage content for the digital programme, including coordinating with workgroups, tracking content pipelines, organising materials, and following up on deadlines.
Update FAQs for the call centre and support issue resolution to enhance user experience with each app release. ...

Posted

17 days ago

Time Support Intern (Remote) Time Support Intern (Remote)

REAPRA PTE. LTD.

Undisclosed

Part Time, Full Time, Internship, Work from Home

WFH

Singapore

Supporting the creation of marketing materials and website content
Supporting data collection activities that we conduct to understand how founders use time in relation to their research and practice activities
Synthesising and analysing data collected from communicating with founders ...

Posted

21 days ago

Support Engineer II (NYC) Support Engineer II (NYC)

Replit

Undisclosed

Full Time, Work from Home

WFH

Singapore

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Provide swift, high-priority support to Premium customers, responding within strict SLAs.
Diagnose, reproduce, and resolve complex technical issues across the Replit platform. ...

Posted

25 days ago

Application Support Specialist Application Support Specialist

LineTen

Undisclosed

Full Time, Work from Home

WFH

KL City

We build and maintain integrations with 3rd party Delivery providers such as UberEats, Just Eat, Glovo etc, as well as Point of Sale systems such as NCR and Oracle
We build and maintain online ordering websites so clients can offer proprietary services such as click and collect, deliveries, kiosk, drive-thru and more
We have a number of related features to make it as easy as possible to get the most out of retailing ready to eat food online. ...

Posted

a month ago