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"service desk"
Boleh Sembang
Technical Support Engineer
Company Confidential
MYR5,000 - MYR6,500 Sebulan
Kerja di Rumah
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Act as primary point of contact and owner for assigned customer accounts
- Drive customer satisfaction through technical support and advisory services
- Identify customer pain points and upsell/cross-sell opportunities with Sales and Product teams ...
Posted
14 hours ago
Boleh Sembang
Undisclosed
Kerja di Rumah
Dekat Stesen Tren
- Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
- Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
- Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...
Posted
a month ago
Boleh Sembang
Undisclosed
Kerja di Rumah
George Town, Pulau Pinang
- To install, service and repair Ceiling Fan and Instant Water Heater and others related products.
- Recommends appropriate repair works to customer to meet individual & company’s KPI.
- Any other tasks, when requires by the immediate supervisor. ...
Jadilah pemohon terawal!
Posted
4 days ago
Boleh Sembang
Undisclosed
Kerja di Rumah
Dekat Stesen Tren
- Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
- Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
- Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...
Posted
2 days ago
Boleh Sembang
Undisclosed
Kerja di Rumah
Dekat Stesen Tren
- Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
- Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
- Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...
Posted
a month ago
Boleh Sembang
MYR3,000 - MYR4,499 Sebulan
+Pampasan Tambahan
Kerja di Rumah • Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Engage with pre-sales customers to address their questions and requirements through technical discussions, solution customization, and product demonstrations.
- Responsible for gathering customer requirements, drafting and improving product documentation, and setting up test environments and demo systems.
- Respond promptly to customer inquiries, emails, and tickets, and collect feedback on faults or bugs to forward to engineers in HONG KONG for assistance. ...
Posted
a month ago
Boleh Sembang
MYR2,500 - MYR4,000 Sebulan
Kerja di Rumah
- To provide administrative support
- MUST BE ABLE TO REPLY AND WRITE IN MANDARIN, WE MAINLY USING WECHAT AND WHATSAPP
- To handle daily administrative duties such as customer registration, answering phone calls, responding to messages, and emails, scheduling delivery schedule for agent’s customers and remark notes if any special request ...
Posted
a month ago
MYR3,000 - MYR4,500 Sebulan
Kerja di Rumah
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide professional and timely customer support through live chat, messaging platforms, email, and other designated communication channels.
- Build and maintain positive relationships with customers to improve engagement, satisfaction, and long-term retention.
- Assist customers with account-related inquiries, service requests, and general support matters. ...
Posted
a month ago
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