76 Workforce Management Jobs - June 2026 - Urgent Hiring
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"workforce management"
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MYR3,500 - MYR9,000 Per Month
Near Train Station
This company is close to train station
- Lead full-cycle recruitment process from manpower requisition to onboarding
- Source candidates through job portals, social media, referrals, and networking
- Conduct candidate screening, interviews, and evaluation ...
Payroll Processing
Office Administration
Skills Required
Payroll Processing
Office Administration
Recruitment
+1
Posted
a month ago
Undisclosed
KL City
- Forecasts contact volume and workload using historical trends and business insights to ensure accurate short‑, mid‑, and long‑term planning.
- Develops staffing and capacity plans that align resources with forecasted demand to meet service level and productivity targets.
- Co-work with the Business stakeholders who will be doing the monitoring of real‑time performance and adjusts staffing, schedules, and skilling to address deviations and operational risks. ...
Posted
11 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR4,500 - MYR6,200 Per Month
KL City
- Develop, create, adjust, and maintain agent rosters based on business and client requirements.
- Perform real-time schedule monitoring and adjustments to manage call volume fluctuations and staffing changes in accordance with SOPs.
- Allocate shifts, breaks, and off days while balancing business needs, contractual requirements, and agent preferences. ...
Posted
9 days ago
Changi Airports International
Undisclosed
Singapore
- Leadership & Governance
- Provide overall leadership and direction for manpower contract management.
- Ensure compliance with corporate policies, employment regulations, audit requirements and contract conditions. ...
Posted
12 days ago
Undisclosed
Bandar Bukit Raja
- Strong experience in foreign workforce management, including work permits, visas, immigration procedures, and regulatory compliance.
- Proficiency in HR operations such as onboarding, documentation management, employee records, and coordination with recruitment agencies or service providers.
- Solid administrative, organizational, and time-management skills, with the ability to manage multiple deadlines and high-volume documentation accurately. ...
Posted
3 days ago
SGD37,500 - SGD70,833 Per Month
Remote
- Manage production support tickets related to Workforce Software.
- Troubleshoot issues related to Time & Attendance functionality.
- Analyze system logs and error messages to identify root causes. ...
Posted
7 days ago
Undisclosed
Singapore
- Translate volume forecast outputs (seasonality, product changes, campaign impacts) into concrete staffing strategy adjustments; use forward-looking numbers to proactively shift scheduling, headcount mix, or site allocation before issues materialise
- Monitor real-time adherence and intraday staffing; flag and resolve shrinkage or occupancy deviations promptly
- Partner with vendor WFM teams to optimise shift structures, interval staffing, and break schedules ...
Posted
11 days ago
Transcosmos Malaysia Sdn Bhd
MYR3,500 - MYR4,500 Per Month
KL City
- Manage the full spectrum of workforce management activities, including forecasting, capacity planning, scheduling, and real-time monitoring, to ensure adequate staffing aligned with business demands and service level agreements (SLAs).
- Analyze historical data and trends to develop accurate forecasts and recommend staffing strategies that optimize productivity and cost efficiency.
- Prepare and maintain staff schedules, ensuring proper shift coverage while considering business requirements, employee availability, and compliance with company policies. ...
Posted
12 days ago
Undisclosed
KL City
- Develop forecasts (short to long-term) and perform capacity planning, including headcount and scenario (“what-if”) modeling
- Drive workforce optimization across scheduling, shrinkage, and staffing efficiency to meet service level targets
- Manage and validate historical data and planning assumptions to continuously improve forecast accuracy (target variance within ±5%) ...
Posted
17 hours ago
Undisclosed
KL City
- Coordinate with external stakeholders to ensure operational alignments.
- Collaborate with internal stakeholders on various non-full time employees related issues, such as headcount requirements and onboarding arrangements.
- Organize, process, and analyze internal data to generate actionable insights. ...
Posted
10 days ago
Undisclosed
Petaling
- Monitor real-time contact centre operations, including agent availability, call volumes, and service levels. Adjust staffing schedules as needed.
- Analyze contact centre patterns, including volumes, trends, attrition rates, occupancy rates, agent productivity, and identify potential risks or gaps in service delivery.
- Use analysis results to forecast contact centre workload. ...
Posted
a month ago
INFINIX HOSPITALITY MANAGEMENT PTE. LTD.
SGD2,800 - SGD2,800 Per Month
Singapore
- Supporting payroll processes (timesheets, CPF, submissions)
- Managing employee records, work passes, and documentation
- Assisting with HR compliance matters (MOM submissions, filings) ...
Posted
14 days ago
Undisclosed
KL City
- Support Fleet leadership in optimizing strategy and tactics deployment
- Identify gaps and propose improvement opportunities for manpower resources management within SPX Express
- Design and project manage initiatives to be implemented across SPX Express ...
Posted
6 days ago
Undisclosed
KL City
- Support Fleet leadership in optimizing strategy and tactics deployment
- Identify gaps and propose improvement opportunities for manpower resources management within SPX Express
- Design and project manage initiatives to be implemented across SPX Express ...
Posted
9 days ago
Undisclosed
KL City
- Support the warehouse business in optimizing strategy and tactics deployment
- Identify gaps and propose improvement opportunities for manpower resources management within the team
- Design and project manage initiatives to be implemented in the warehouse ...
Posted
13 days ago
Undisclosed
KL City
- Manage and execute workforce management functions including forecasting, capacity planning, scheduling, and reporting
- Monitor operational performance and ensure manpower planning aligns with business requirements
- Support workforce transformation initiatives and operational improvement projects ...
Posted
23 days ago
Undisclosed
KL City
- Assist the payroll team in preparing and maintaining payroll reports and trackers.
- Support data entry and validation of payroll information such as attendance, overtime, allowances, and deductions.
- Assist in checking payroll data to ensure accuracy before payroll submission. ...
Posted
15 days ago
Senior Officer, Workforce Management, Group Contact Center Senior Officer, Workforce Management, Group Contact Center
UNITED OVERSEAS BANK LIMITED
SGD3,000 - SGD3,000 Per Month
Singapore
- System Management and Maintenance
- Ensure the integrity, accuracy, and availability of data across all systems.
- Data Analysis and Reporting ...
Posted
15 days ago
MyGwork - LGBTQ+ Business Community
Undisclosed
Singapore
- Your mission is to shift Operations from reactive, short-term workforce decisions toward planned, data-driven execution, ensuring intraday, scheduling, and capacity principles are applied consistently to protect service, cost, and scalability outcomes.
- This role is not accountable for forecast accuracy, schedule creation, or intraday execution, which remain the responsibility of WFM execution teams.
- In addition, the WFM Operations Partner serves as a mentor and capability multiplier for Intraday and Scheduling Specialists, supporting their professional development and decision quality through guidance, coaching, and feedback, while maintaining a dotted-line connection rather than direct people management accountability. ...
Posted
a month ago
Undisclosed
KL City
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces ...
Posted
a month ago
Wise Australia Investments
SGD8,500 - SGD11,800 Per Month
Singapore
- 2–4 Years WFM/Ops Experience: Proven track record in high-volume, scaled environments (Contact Centers or Shared Services).
- Financial Services Knowledge: Specific understanding of KYC, FinCrime, or regulated operational environments.
- The "Translator" Ability: Capable of turning complex WFM jargon (Erlang, Shrinkage, Occupancy) into clear, actionable business advice. ...
Posted
a month ago
Undisclosed
KL City
- Develop forecasts (short to long-term) and perform capacity planning, including headcount and scenario (“what-if”) modeling
- Drive workforce optimization across scheduling, shrinkage, and staffing efficiency to meet service level targets
- Manage and validate historical data and planning assumptions to continuously improve forecast accuracy (target variance within ±5%) ...
Posted
23 days ago
Undisclosed
KL City
- Validate ID details and create ID for non-Full Time Employees headcount
- Support ID suspension requests from internal department
- Amend non Full Time Employees personal info in workforce management system upon request ...
Posted
17 days ago
Undisclosed
KL City
- Coordinate with external stakeholders to ensure operational alignments.
- Collaborate with internal stakeholders on various non-full time employees related issues, such as headcount requirements and onboarding arrangements.
- Organize, process, and analyze internal data to generate actionable insights. ...
Posted
a month ago
Undisclosed
Singapore
- Manage Workforce Planning for both BPO sites and inhouse AOC teams. Ensure teams have prepared for the right number of staff available at the right time.
- Administer workforce management encompassing all the processes that e-commerce seller support and creator support operations sites undertake.
- Create data models to forecast long/short term business volume, set up multi-dimensional capacity models & plans and determine the optimum one by balancing seller & creator experience, employee experience and cost effectiveness, contributing to consistent achievement of SLA goals. ...
Posted
a month ago
Undisclosed
KL City
- Support Fleet leadership in optimizing strategy and tactics deployment
- Identify gaps and propose improvement opportunities for manpower resources management within SPX Express
- Design and project manage initiatives to be implemented across SPX Express ...
Posted
a month ago
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