Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Assist in the development and execution of marketing campaigns across various channels, including digital, social media, and traditional media, to promote Pelangi's educational products.
Assist in compiling data to support dealers for parts sales improvement (MY/PH), Assist to track and update deaelrs special price order tracking sheet, Support adhoc in daily operational activities such checking part prices, parts numbers checking in system POL, handling parts related argus cases and also assist in preparing reports (function group analysis)