Kerja Sepenuh Masa, Customer Service Officer di FC Freight Services Agency Selangor - Maukerja

Qualifications

• Customer-facing skills: Ability to deliver strong Customer Service, Customer Support, and maintain high Customer Satisfaction.
• Experience-focused skills: Capability to enhance and manage overall Customer Experience through attentive communication and follow-up.
• Interpersonal skills: Strong Interpersonal Skills to interact with customers and internal teams in a professional and respectful manner.
• Communication: Clear verbal and written communication skills in English; additional language proficiency is an advantage.
• Organization: Good time management, attention to detail, and ability to handle multiple inquiries and tasks concurrently.
• Technical: Basic computer literacy, including use of email, spreadsheets, and customer management systems.
• Background: Prior experience in customer service, logistics, or related fields is preferred but not mandatory.