Kerja Sepenuh Masa, Senior Executive, Order-to-cash (OTC) di Carro Technology Selangor - Maukerja

Senior Executive, OTC|Own the Cash Flow. Drive Collections.

More than just Accounts Receivable — ready to take ownership of cash application, collections, and regional OTC performance?

If you’re experienced in Order-to-Cash (O2C), Cash Application and Collections, and enjoy solving complex reconciliation issues, reducing overdue receivables, and improving processes, this could be your next career move!

We’re looking for a proactive and analytical Senior Executive, OTC to oversee cash application and collections across multiple entities in Malaysia, Singapore, Indonesia, Hong Kong and Australia.

This is an opportunity to go beyond day-to-day processing — take ownership of performance, guide team members, resolve complex exceptions, and drive initiatives that improve cash flow and operational efficiency.

What We're Looking For

1. Bachelor's Degree in Accounting, Finance, or related field.

2. Professional accounting qualification (ACCA, CIMA, MICPA) completed or in progress is preferred.

3. Progressive experience in Accounts Receivable / Cash Application / Collections / Order-to-Cash, including meaningful time in a shared services or multi-entity, multi-currency environment.

4. Demonstrated experience in both cash application and collections/AR follow-up, including handling escalate customer disputes.

5. Experience with payment gateway and merchant settlement reconciliation across more than one entity or country.

6. Advanced Excel skills; comfortable building reconciliation templates, ageing trend analyses, and dunning trackers.

7. Strong stakeholder management — able to coordinate with Collections, RTR, Sales/CS, and Process Excellence.IT teams independently

What You'll Be Responsible For

1. Own end-to-end cash application performance across the assigned multi-entity portfolio, ensuring consistently high compliance with receipt-to-invoice matching standards.

2. Review and quality-check cash application and collections work completed by Executives; identify and correct recurring errors before month-end close.

3. Act as the escalation point for unresolved unapplied cash, system discrepancies, payment-matching exceptions, and customer disputes beyond Executive-level resolution.

4. Oversee merchant sub-reconciliation accuracy (Stripe, Bank Merchant, eGHL, JOMPAY, Loan Financing) across the portfolio, ensuring discrepancies are root-caused, not just cleared.

5. Coordinate bank reconciliation checking and adjustment activities across entities, ensuring they are kept current and escalating unresolved items to the OTC Manager.

6. Identify and lead cash application or collections automation/process improvement initiatives (e.g., auto matching rules, payment gateway integration, sub-recon template automation).

7. Maintain and periodically review the cash application and collections SOPs for the assigned entities, ensuring they reflect current process and system configuration.

8. Own AR ageing performance across the portfolio, driving down overdue exposure, partnering with Sales/CS where customer-side issues block collection.

9. Ensure the dunning schedule is followed consistently across all entities and team members.

10. Drive resolution of unapplied cash in partnership with Collections/RTR, ensuring long-outstanding unmatched receipts don't inflate AR ageing.

11. Contribute cash application and collections data inputs (DSO movement, AR ageing trend, dispute turnaround, auto-allocation rate) to the monthly O2C KPI dashboard.

12. Provide on-the-job coaching to Executive-level team members across both cash application and collections; support onboarding of new entities into the process.

13. Prepare and present combined cash application and collections performance summaries to the OTC Manager on a regular cadence.

14. To handle any ad-hoc task being assigned by management from time to time.

• Annual Leave
• Medical Insurance
• EPF
• EIS
• SOCSO
• Training Provided
• Medical and Hospitalisation Leave
• 5 Working Days