- Shah Alam Selangor Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Customer: To enhance customer experience by addressing their business pain points and ICT needs
Financial: To offer ICT solutions which enable revenue increase and/or reduction in business cost
People: To increase knowledge on available technologies in improving/transforming business practice
Acts as a strategic liaison between Corporate Division and ICT Division
Identify and raise Business Opportunities for ICT Division to remain relevant in Digital Delivery
Manage and maintains a constructive relationship between ICT Division and other Corporate
Division by understanding business drivers
Lead market potential products or services
Understands and partners with Corporate Holdco Division to assist with divisional business case
preparation and designing new services
Manage and oversee appropriate services and service levels are tailored to the division in
Corporate HoldCo
Provides a conduit to the ICT Division for customer complaints, compliments and feedbacks
Provides an escalation point in ICT for aligned business areas in the event of senior stakeholder
dissatisfaction
Manage information to ICT Division about Corporate Divisions plans, opportunities and needs
Plays a key role in intake of projects applying business analysis and business case expertise to
understand requirements, shape initial requests and provide high-level estimates of effort and cost
Pay: RM2,500.00 - RM3,000.00 per month
Work Location: Hybrid remote in Shah Alam (40560, Petaling)
Peringatan Penting
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