- Jalan Jasmin 3 Klang Selangor Malaysia 41200

Lokasi Kerja
Penerangan Kerja
Kelayakan
What We’re Looking For
3–5 years of relevant experiencein fine dining, premium restaurants, luxury hotels or high-end hospitality, with at least2 years in a supervisory or managerial role.
Strong experience in restaurant operations, team leadership and customer service.
Commercially minded with a strong focus on sales growth, customer retention and business development.
Experience in corporate sales, B2B, events, partnerships or business development will be highly advantageous.
Outgoing, energetic and confident in approaching and interacting with guests.
Strong relationship-building, networking and interpersonal skills.
Good understanding of restaurant revenue, labour costs, food costs and overall operating performance.
Strong leadership skills with a hands-on, proactive and accountable working style.
Able to work during restaurant operating hours, including evenings, weekends and public holidays when required.
Most importantly, we are looking for someone who is visible on the floor, knows the guests, leads the team and actively looks for opportunities to grow the restaurant.
Tanggungjawab
Key Responsibilities
Manage the overall daily operations and performance of the restaurant.
Maintain a strong presence on the restaurant floor and actively engage with guests.
Build and maintain strong relationships with regular customers, VIPs and corporate clients.
Develop and execute monthly sales plans and initiatives to achieve restaurant revenue targets.
Proactively develop corporate and B2B business, including company dining, business lunches, private events, celebrations and group bookings.
Build and maintain a database of corporate clients and potential customers.
Work closely with the Marketing team to develop promotions, events, partnerships and customer acquisition initiatives.
Lead, train and motivate the front-of-house team to deliver excellent service standards.
Monitor guest feedback and continuously improve the overall dining experience.
Manage manpower planning, staff scheduling, productivity and service standards.
Work closely with the Kitchen and Management teams to ensure smooth restaurant operations.
Monitor sales, labour costs, food costs and overall restaurant performance, with clear action plans for improvement.
Manfaat
BANDAR BUKIT TINGGI
0.7 km
KLANG JAYA
2.0 km
Peringatan Penting
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