Kerja Sepenuh Masa CONTENT CREATOR CUM LIVE HOST (KOPI SAIGON), Gaji tinggi MYR 4,500 di SERUNI GLOBAL SDN BHD (KOPI SAIGON) Selangor - Maukerja

About the Role

We are looking for a confident, creative, energetic, and engaging Content Creator cum Live Host to become the face of our brands across social media platforms.

This role combines content creation, on-camera hosting, live streaming, social media engagement, and product promotion. The ideal candidate enjoys being in front of the camera, understands social media trends, communicates naturally with audiences, and is able to create engaging content that increases brand awareness, audience engagement, and sales.

The successful candidate will be responsible for creating short-form and long-form content, hosting regular live sessions, promoting products and campaigns, engaging with online audiences, and supporting the company's overall digital marketing objectives.

Key Responsibilities1. Content Creation

• Create engaging and creative content for TikTok, Instagram, Facebook, YouTube, and other digital platforms.
• Develop short-form and long-form video content based on the company's content calendar and marketing objectives.
• Plan, script, shoot, present, and edit social media content.
• Generate fresh and creative content ideas to increase engagement, reach, followers, and brand awareness.
• Appear confidently on camera as a host, presenter, or brand representative.
• Interview customers, staff, influencers, KOLs, and business partners for content purposes.
• Capture content at outlets, events, roadshows, product launches, and company activities.
• Ensure all content is aligned with the company's branding, tone of voice, and marketing objectives.
• Ensure content is produced and delivered consistently according to the content calendar.

2. Live Hosting & Live Selling

• Host regular and scheduled livestream sessions on TikTok, Instagram, Facebook, and other relevant platforms.
• Present and demonstrate products in an engaging, confident, and professional manner.
• Interact with viewers by responding to comments, questions, and feedback in real time.
• Create an entertaining and interactive live-streaming experience to attract and retain viewers.
• Promote products, campaigns, limited-time offers, new launches, promotions, and other marketing activities during livestreams.
• Drive sales conversion through effective product presentation, storytelling, engagement, and selling techniques.
• Follow prepared live scripts while adapting naturally to audience interactions.
• Encourage audience participation through questions, discussions, calls-to-action, and interactive activities.
• Support product launches and promotional campaigns through livestreaming.
• Provide feedback and recommendations to improve future livestream performance.

3. Social Media & Trend Management

• Stay updated with current TikTok, Instagram, Facebook, and YouTube trends.
• Monitor viral content, trending topics, sounds, formats, and social media trends.
• Identify opportunities to create relevant and timely content for the brand.
• Develop content ideas based on current trends while maintaining the company's brand identity.
• Understand basic social media algorithms and apply suitable strategies to improve reach and engagement.
• Monitor audience responses, comments, and feedback across social media platforms.
• Maintain a positive and professional brand image across all digital platforms.

4. Marketing & Campaign Support

• Work closely with the Marketing and Content team to execute content calendars and campaign plans.
• Support marketing campaigns, product launches, promotional activities, events, roadshows, and special projects.
• Collaborate with influencers, KOLs, vendors, and internal teams when required.
• Assist in developing creative concepts for campaigns and promotional content.
• Support the marketing team in achieving brand awareness, engagement, traffic, and sales objectives.
• Travel to outlets, events, roadshows, and company activities when required.

5. Content Production & Editing

• Shoot videos using mobile phones, cameras, or other suitable equipment.
• Edit videos using CapCut, Adobe Premiere Pro, Final Cut Pro, or similar editing software.
• Perform basic video editing, transitions, subtitles, captions, sound editing, and visual enhancements.
• Ensure videos are suitable for the specific requirements of each social media platform.
• Perform basic photography and graphic design tasks when required.
• Explore and utilise AI tools such as ChatGPT and other content creation tools to improve content development and productivity.

Requirements

• Minimum 1 year of experience in Content Creation, Social Media, Live Hosting, Live Streaming, Digital Marketing, or a related field.
• Diploma or Degree in Marketing, Mass Communication, Business, Media, or related fields is an advantage.
• Fresh graduates with strong communication skills, confidence, and relevant content/social media experience may be considered.
• Confident and comfortable appearing in front of the camera.
• Strong communication, presentation, storytelling, and interpersonal skills.
• Fluent in Bahasa Malaysia with good English communication skills.
• Comfortable hosting live sessions and interacting naturally with audiences.
• Strong selling, persuasion, and audience engagement skills.
• Familiar with TikTok, Instagram, Facebook, YouTube, and other social media platforms.
• Experience with TikTok Shop, live commerce, or social selling is an advantage.
• Able to shoot and edit videos using CapCut, Premiere Pro, Final Cut Pro, or similar software.
• Creative, proactive, energetic, and willing to explore new ideas.
• Able to work independently and as part of a team.
• Able to work under tight deadlines and in a fast-paced environment.
• Willing to travel to outlets, events, roadshows, and other locations when required.
• Willing to work on weekends, public holidays, or during campaign periods when required.
• Experience in F&B content creation is a strong advantage.
• Must be able to provide a portfolio, TikTok account, Instagram account, or previous content work for review.

Expected Skills

• Excellent communication and storytelling skills.
• Strong camera presence and confidence.
• Strong live hosting and audience engagement skills.
• Good product presentation and demonstration skills.
• Strong sales and persuasion techniques.
• Ability to attract and retain viewers during livestreams.
• Creative thinking and content ideation.
• Basic understanding of social media algorithms.
• Good understanding of current social media trends.
• Video shooting and editing skills.
• Fast learner with strong adaptability.
• Good problem-solving skills.
• Strong teamwork and coordination.
• Familiarity with AI tools and content creation tools is an advantage.

Bonus Points

• Previous experience as a TikTok Live Host or Live Streamer.
• Experience with TikTok Shop or other live commerce platforms.
• Experience working with influencers or KOL campaigns.
• Strong personal branding or existing social media presence.
• Experience creating viral or high-performing content.
• Photography and basic graphic design skills.
• Experience in F&B, retail, e-commerce, or consumer product content creation.

Key Performance Indicators (KPI)Content Creation

• Consistently deliver content according to the monthly content calendar.
• Achieve agreed monthly content production targets.
• Improve social media reach, views, engagement, and follower growth.
• Produce creative and relevant content aligned with current trends.
• Maintain consistent content quality and brand standards.

Live Hosting

• Complete the minimum scheduled live-streaming hours each week/month.
• Achieve agreed monthly sales targets through livestream sessions.
• Improve average concurrent viewers and viewer retention.
• Increase engagement during livestreams.
• Improve conversion rate from viewers to buyers.
• Maintain consistent livestream performance according to the content calendar.

Marketing & Brand

• Support successful product launches and marketing campaigns.
• Increase product awareness and online engagement.
• Maintain professional representation of the company's brand.
• Generate positive customer interactions and feedback.
• Contribute creative ideas to improve overall social media performance.

Working Requirements

• Required to work according to the company's content and livestream schedule.
• May be required to work evenings, weekends, public holidays, or during promotional campaigns.
• May be required to travel to outlets, events, roadshows, and other company activities.
• Must be comfortable working in front of the camera and engaging directly with customers and online audiences.

Benefits

• Company Car
• Free Parking
• Health Insurance
• Staff Discount
• Career Growth Opportunities
• Performance Incentive Based on Live Sales

Pay: RM3,400.00 - RM4,500.00 per month

Benefits:

• Company car
• Flexible schedule
• Professional development

Work Location: In person