Kerja Sepenuh Masa, Client Advisor - MBS di FERRAGAMO - Maukerja

Job Title: Client Advisor (Sales)

Location: Marina Bay Sands (MBS)

Expected Start Date: Nov'2026

Compensation: Base salary + individual commission + store commission

Industry: Luxury Fashion

Job Mission

• Provide excellent and specialized customer service by creating emotionally enriched relationships with client
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiative
• Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performanc
• Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
• Create a long-term authentic bond with clients by making them feel the experience is truly about them
• Demonstrate active leadership on selling floor, to drive individual and team objectives and be accountable for sales results

Main Responsibilities:

Achieve individual KPIs:

a) Sales targets

b) Sales Per Transaction (SPT)

c) Unit Per Transaction (UPT)

d) Conversion rate

Assist in daily sales and weekly sales reporting to head office (where necessary).

Store Appearance / Visual Merchandising

• Ensure store / stockroom are clean, neat and tidy always, product is properly stored, bags in dust bags, shoes by name/SKU and in size order.
• Ensure new stocks are displayed and merchandised in a timely and attractive manner.

Stock Management

• Ensure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving customers
• Ensure all stock transfers into and out of the store are properly recorded to minimize stock loss

Customer Service & CRM

• Acquire new clients to Ferragamo database.
• Develop client relationships by providing clients regular updates.

Candidate Requirements

• At least 1 year of work experience in retail, fashion, luxury, beauty, customer service, or hospitality.
• Business-level spoken English and strong communication skills.
• Able to work independently, with attention to detail, in a fast-paced environment.
• Customer-focused, with a strong service mindset.
• Able to work retail hours, including morning, afternoon, and full shifts, as well as weekends and public holidays.
• Comfortable working towards individual sales targets and managing sales pressure.

Please note: The company currently has no available foreign hiring quota.