- Shah Alam Selangor Malaysia
Kerja Sepenuh Masa, Customer Service - French (EMEA) di Michael Page Selangor - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
- Be part of a globally recognized organization
- Attractive remuneration package
The organisation operates in the Life Science industry in Selangor.
Job Description
- Respond to customer enquiries in French and provide clear, accurate information.
- Handle customer requests and order-related queries in a timely manner.
- Maintain accurate customer records and update request details where needed.
- Coordinate with relevant internal teams to resolve customer issues.
- Provide order status updates to help customers plan with confidence.
- Follow up on open customer requests and ensure actions are completed.
- Escalate complex enquiries to the appropriate internal contact.
- Support a consistent customer experience across the EMEA region.
A Successful Customer Service - French (Emea) Should Have
- Ability to read, write and communicate in French.
- Customer service capability with a focus on clear and accurate responses.
- Ability to manage enquiries, follow-ups and customer requests.
- Comfort working with customer records and order-related information.
- Ability to coordinate with internal teams to resolve issues.
- Careful attention when recording and sharing customer updates.
- Permanent employment contract.
- Language allowance.
- Shift allowance.
- Open for Fresh graduates.
*Only open for Local Malaysian and LTSVP holder*
Quote job ref: JN-*************
Peringatan Penting
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