Kerja Sepenuh Masa, Senior Buyer - Manage Purchase Orders - Japanese Speaker di Tata Consultancy Services Selangor - Maukerja

About TCS:

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Please find the job description below.

Job Title: Senior Buyer - Manage Purchase Orders - Japanese Speaker

Location: Selangor, Malaysia

Expectations from the Role

• Provide digital/email-based help desk support for procurement service requests, issues, disputes, and Level 1 “how-to” questions.
• Guide end users on proper buying channels, procurement policies, procedures, and requisition changes.
• Log, track, and follow up on end-user and supplier inquiries, issues, disputes, and order-management requests.
• Maintain and update contact center procedures, tools, scripts, templates, and service documentation.
• Review approved requisitions for completeness, accuracy, policy compliance, pricing, terms, and supplier/channel alignment.
• Create, update, and manage purchase orders in Ariba, including manual/non-catalog PO creation and approved modifications.
• Send purchase order information to suppliers and support PO order-management questions from end users and suppliers.
• Expedite or de-expedite orders as requested and follow up with suppliers for ETA and order acknowledgements.
• Support urgent down-tool requests by validating request details, creating POs, coordinating supplier follow-up, and resolving discrepancies such as price or ETA changes.
• Download, validate, and reconcile blocked invoices for completeness, accuracy, policy compliance, proof of delivery, bill of lading, or tracking documentation.
• Raise and manage resolution requests or escalation tickets based on invoice and goods-receipt issues until resolution.
• Accept or reject invoices as appropriate and complete assigned SOX compliance files within required timelines.
• Notify internal stakeholders of supplier service issues, late deliveries, or dissatisfactory interactions.
• Provide feedback on purchased goods and services specifications when appropriate.

Required Skills & Experience

• Experience in procurement operations, procure-to-pay, purchase order management, invoice reconciliation, accounts payable support, or a related shared-services environment.
• Working knowledge of Ariba or comparable procurement/e-sourcing platforms.
• Strong understanding of requisition-to-PO workflows, supplier communication, invoice-block resolution, and procurement compliance.
• Ability to follow standard operating procedures, maintain documentation, and meet service-level timelines.
• Strong attention to detail when reviewing requisitions, invoices, pricing, terms, delivery confirmations, and supporting documentation.
• Clear written communication skills for end-user and supplier support through digital channels.
• Ability to prioritize urgent requests, including down-tool or line-down situations.
• Familiarity with SOX controls and compliance documentation is preferred.

Systems and Tools

• Ariba procurement platform
• Email/digital help desk or ticketing tools
• Reporting/data repositories such as BW or equivalent systems
• Microsoft Excel and standard office productivity tools

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Experience in Monitor/Manage Supplier Information
• Create/Distribute PO, reconcile purchase orders, research & resolve order exceptions. SAP S4/ ERP and Ariba usage experience

Good-to-Have

• Experience in Purchasing, Sourcing & Supplier Management for goods/ services.

Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.