Kerja Sepenuh Masa, Consumer Sales Head di Big C Supercenter Public Company Limited Selangor - Maukerja

**This role is within the BJC Group**

Responsibilities:

A. Commercial Strategy & Leadership

• Develop and implement commercial strategies to achieve company revenue and growth targets
• Identify new market opportunities (local & export markets)
• Align sales forecasts with production planning and supply chain capacity
• Lead pricing strategy to ensure competitiveness and profitability
• Drive digital transformation in sales and marketing

B. Sales Management

• Oversee sales performance across all channels (retail, distributors, OEM, export)
• Set sales targets, KPIs, and budgets
• Monitor and analyze sales data to drive decision-making
• Build and manage a high-performing sales team

C. Marketing & Branding

• Develop brand positioning and product marketing strategies
• Lead product launches and promotional campaigns
• Analyze market trends, customer behavior, and competitor activities
• Collaborate with R&D for new product development based on market demand
• Leverage digital channels and e-commerce platforms for brand growth

D. Business Development

• Identify and secure new business opportunities and partnerships
• Expand distribution channels and key accounts
• Negotiate contracts with clients, distributors, and partners
• Explore export opportunities and international market entry
• Develop strategic alliances with regional and international partners

E. Customer Relationship Management

• Maintain strong relationships with key customers and stakeholders
• Handle major client negotiations and issue resolution
• Ensure high levels of customer satisfaction and retention

F. Financial & Performance Management

• Manage commercial budget, revenue forecasts, and profit margins
• Monitor cost structures and pricing models
• Prepare and present reports to senior management

G. Cross-Functional Collaboration

• Work closely with Production, Quality Assurance, Supply Chain, and Finance teams
• Ensure alignment between demand planning and manufacturing capacity
• Support compliance with food safety and regulatory standards

Qualifications:

• Degree holder in Business Studies/Marketing or its equivalent
• Minimum 10 years working experiences in FMCG companies in various functions (Sales/ Marketing/ Trade Marketing/ Channel Development)
• Ability to communicate and have a good understanding of customer relationship management
• Have extensive experience with managing Key Accounts and Distributors/Stokist
• Strong interpersonal and leadership skills. Ability to effectively interface, present and influence at all levels
• Must be proficient at analysing data, building reporting and making strategic recommendations based on data and trends
• Ability to understand the impact of operational initiatives from a Sales or Marketing perspective
• Keen business sense, with ability to find practical business solutions to problems
• Proven success working in a fast paced environment and ability to meet timelines
• Ability to make changes in order to drive projects forward, without losing sight of overall goals
• As an individual, you are performance driven, proactive and an action-oriented team player
• Able to work in Selangor, Malaysia