- Jalan Cochrane Ampang WP Kuala Lumpur Malaysia 55100

Lokasi Kerja
Penerangan Kerja
Kelayakan
Bachelor's degree or above.
Native or fluent both Mandarin and Bahasa Malaysia language proficiency. Good command of English, both written and spoken.
Prior experience in customer service, customer support, call centers, or the gaming industry preferred.
Competent in MS Office (Word, Excel, etc.).
Excellent communication skills with strong empathy.
Open to Malaysian citizens and applicants with valid working rights in Malaysia.
Candidates must be willing to work on a rotational shift schedule, including weekends and public holidays.
Tanggungjawab
Deliver customer service to players via live chat, email, tickets, and app‑store reviews to enhance user satisfaction.
Address player inquiries and complaints; escalate to headquarters when necessary.
Gather and summarize player feedback, conduct user research based on business needs.
Support localization tasks such as FAQs, emails, and scripts.
Manfaat
LRT - AMPANG PARK
0.1 km
MRT - AMPANG PARK
0.1 km
MRT - PERSIARAN KLCC
0.4 km
LRT - DAMAI
0.7 km
LRT - KLCC
0.8 km
MRT - CONLAY
1.0 km
MRT - RAJA UDA
1.4 km
LRT - DATO' KERAMAT
1.4 km
MRL - RAJA CHULAN
1.5 km
LRT - KAMPUNG BARU
1.5 km
MRL - BUKIT NANAS
1.8 km
MRT - BUKIT BINTANG
1.8 km
MRL - BUKIT BINTANG
1.8 km
LRT - JELATEK
1.9 km
MRT - TUN RAZAK EXCHANGE
1.9 km
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.