Kerja Separuh Masa Part-Time Front Desk Assistant (Part Time), Gaji tinggi MYR 10 di LK Lazy Kitchen Negeri Sembilan - Maukerja

• Able to work on a shift basis, including weekends.

• Proactive and willing to take initiative in daily tasks.

• Fast learner with the ability to adapt to a dynamic working environment.

• Confident, passionate, and enthusiastic about providing excellent customer service.

• Good communication and interpersonal skills when interacting with gym members and visitors.

• Friendly, responsible, and able to handle customer enquiries professionally.

• Able to multitask and manage front desk operations efficiently.

• Basic computer and administrative skills are an added advantage.

Working Hours: 5.5 Hours per Shift
Required Working Hours: 20 Hours per Week
Working Schedule: Shift Basis (Including Weekends)

Reception & Member Services

• Welcome and greet gym members and visitors in a friendly and professional manner.

• Respond to member enquiries, handle complaints, and provide information about gym memberships, classes, and facilities.

• Assist members with check-in procedures and ensure a positive customer experience.
  

Membership Administration

• Handle new member registrations, membership renewals, freezes, and cancellations.

• Update and maintain accurate membership records and personal information.

• Follow up on membership payments and outstanding balances.
  

Sales Support

• Respond to walk-in customers and WhatsApp enquiries regarding gym services and membership packages.

• Arrange trial sessions and schedule Personal Training (PT) consultations.

• Follow up with potential customers and explain available membership and training packages.
  

Booking & Scheduling

• Manage personal training appointments, fitness class bookings, and trainer schedules.

• Coordinate room and studio availability to ensure smooth daily operations.
  

Payments & Cashiering

• Collect payments for gym memberships, personal training sessions, and fitness classes.

• Issue receipts and maintain accurate payment records.

• Check outstanding balances and reconcile daily collections.
  

Facility Monitoring & Access Control

• Ensure the reception area, gym floor, changing rooms, and common areas are clean, organised, and presentable.

• Report damaged equipment, maintenance issues, or facility concerns to the management team.

• Monitor gym access to ensure only authorised members and registered guests enter the premises.

• Assist with visitor registration and access verification.
  

Communication & Reporting

• Send reminders regarding overdue payments, expiring memberships, trial appointments, and class updates.

• Communicate important announcements and schedule changes to members.

• Prepare basic daily reports on walk-ins, enquiries, sales, payments, cancellations, complaints, attendance, and follow-up activities.
  

Emergency & General Support

• Follow established procedures and contact the appropriate personnel in case of member injuries or facility emergencies.

• Provide general administrative and operational support to ensure smooth gym operations.

• EPF
• SOCSO
• Annual Leave
• Medical Leave