Kerja Sepenuh Masa EXECUTIVE, IT SUPPORT, Gaji tinggi MYR 5,000 di Puncak Niaga Holdings Berhad Selangor - Maukerja

Key Responsibilities

• Provide first-level technical support to users on hardware, software, network and IT-related issues.
• Install, configure and maintain computers, printers, software and other IT equipment.
• Troubleshoot and resolve IT issues promptly to ensure minimal disruption to daily operations.
• Manage user accounts, access rights, email accounts and system configurations.
• Perform routine system maintenance, software updates, antivirus checks and data backups.
• Monitor network connectivity and coordinate with service providers for technical support when required.
• Maintain IT asset inventory, software licences and equipment records.
• Prepare and maintain IT documentation, technical reports and incident logs.
• Assist in implementing IT projects, system upgrades and improvements.
• Ensure compliance with IT policies, cybersecurity standards and information security procedures.

Requirements

• Bachelor's Degree or Diploma in Information Technology, Computer Science or a related field.
• Minimum 2–3 years of relevant experience in IT support or IT operations.
• Good knowledge of Windows operating systems, Microsoft 365, computer hardware and networking.
• Familiarity with LAN/WAN, TCP/IP, network troubleshooting and IT security practices.
• Strong troubleshooting, analytical and problem-solving skills.
• Good communication and interpersonal skills with the ability to support users at all levels.
• Able to work independently and as part of a team.

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person