Kerja Sepenuh Masa, Senior Marketing Manager di Sensory AI Selangor - Maukerja

Senior Marketing Manager

Sensory AI | Elmina Business Park, Selangor | Full-time, On-site

Sensory AI builds Physical AI infrastructure for the service economy, creating autonomous service stores where AI agents, robotics, and human operators work together as a single governed operating system.

Our flagship deployment, Ella the Robot Barista, is a live multi-agent Physical AI store, powered by SensoryOS, our cloud reasoning layer that enables connected stores to continuously learn, optimise and improve.

We are expanding Physical AI across retail, hospitality, food service and broader service environments.

• Own and shape the overall marketing strategy for Sensory AI, aligned with company and commercial objectives.
• Develop clear marketing priorities, campaigns and go-to-market plans based on business opportunities.
• Identify new markets, customer segments, partnerships and channels that can generate business value and revenue.
• Advise leadership on brand positioning, market opportunities and marketing direction.
• Translate company strategy and complex technology into clear, compelling market narratives.

• Lead end-to-end digital marketing across SEO, paid media, social media, content, email and other relevant channels.
• Plan and optimise campaigns based on measurable objectives, conversion and commercial outcomes.
• Manage media buying and campaign budgets effectively, with clear ROI and performance tracking.
• Build appropriate digital funnels, landing pages, CTAs and lead-generation mechanisms.
• Use analytics and market data to identify what is working, what is not, and where to improve.

• Own Sensory AI's brand positioning, messaging and corporate narrative.
• Develop high-quality, company-specific content across LinkedIn, website, campaigns, presentations and other external channels.
• Ensure marketing materials are accurate, polished, consistent and aligned with the company's technology and business direction.
• Develop strong storytelling around Ella, SensoryOS, Physical AI and our real-world deployments.
• Turn technical concepts into compelling stories that customers, partners, investors and the general public can understand.
• Maintain a high standard of quality control across all external-facing marketing output.

• Work closely with partners, customers and external stakeholders to identify and maximise marketing opportunities.
• Participate in key events, conferences, exhibitions and partner activities when required.
• Ensure marketing is focused on high-value opportunities rather than purely operational execution.
• Support commercial campaigns, partnerships and initiatives that can strengthen brand visibility and generate business opportunities.
• Be willing to travel when required for events, customer engagements and regional activities.

• Work closely with the CEO, Engineering, Robotics, Operations and Business Development teams.
• Provide marketing input and challenge where appropriate, rather than simply executing instructions.
• Lead and prioritise the Marketing function according to business impact.
• Manage and mentor marketing team members, designers and coordinate external agencies, vendors and freelancers where required.
• Build practical marketing processes that improve planning, execution and quality.

• Support the CEO on selected high-profile media, partner and corporate engagements when required.
• Prepare messaging, briefing materials and positioning for important external engagements.
• Be commercially and professionally presentable when representing Sensory AI with partners, media and industry stakeholders.
• Understand what support the CEO and leadership team require during important external engagements and proactively provide it.

• 5+ years of relevant marketing experience, ideally with experience operating at Senior Marketing Manager / Marketing Lead level.
• Strong experience in digital marketing, performance marketing, content and brand building.
• Proven ability to develop and execute marketing strategies independently.
• Strong understanding of SEO, paid media, campaign optimisation, analytics and conversion funnels.
• Demonstrated ability to connect marketing activities to business, customer acquisition or revenue outcomes.
• Strong commercial and strategic thinking — able to identify opportunities rather than simply execute assigned tasks.
• Excellent written and verbal communication skills.
• Strong storytelling and content judgement, with a high standard for accuracy and quality.
• Experience translating technology, software, AI or other complex products into simple customer-facing messaging.
• Strong market research, competitor analysis and customer insight capabilities.
• Comfortable working directly with senior leadership and providing recommendations on marketing direction.
• Strong project ownership and ability to prioritise high-impact work in a fast-moving environment.
• Experience managing or mentoring junior team members and external vendors.

• Experience in B2B, technology, SaaS, AI, robotics, IoT or other emerging technology sectors.
• Experience marketing products across retail, hospitality, food service or service industries.
• Experience working with strategic technology partners and corporate stakeholders.
• Experience supporting PR, media interviews or executive communications.
• Experience working across regional or international markets.
• Comfortable using AI tools as part of the marketing workflow while maintaining strong independent judgement and quality control.

• Strategic, not just tactical — sees the bigger picture and understands what matters most to the business.
• Commercially minded — thinks about customers, opportunities, conversion and revenue, not just impressions and engagement.
• Proactive — identifies what needs to happen without waiting for detailed instructions.
• Tech-curious — genuinely interested in understanding AI, robotics and emerging technology.
• High attention to detail — catches errors and quality issues before they reach customers or partners.
• Strong communicator — can confidently work with the CEO, partners, customers, media and internal teams.
• Hands-on — comfortable doing the work while still operating at a strategic level.
• Resourceful and adaptable — able to work through ambiguity, changing priorities and startup constraints.
• Presentable and confident when representing Sensory AI externally.
• Willing to travel and participate in important events and customer/partner engagements when required.

• Work at the intersection of AI, robotics, software and the physical world.
• Help build the marketing function for a company developing the next generation of Physical AI infrastructure.
• Work directly with the CEO and senior leadership on company positioning and growth.
• Build the story of Ella and SensoryOS as Sensory AI expands globally.
• Join a fast-moving team where marketing has a direct role in shaping the company's growth and market presence.