Kerja Sepenuh Masa, Executive II - Credit Control di Sunway Malls Selangor - Maukerja

Sunway Malls is one of Malaysia’s leading retail mall operators, managing a diverse portfolio of malls. This role sits at the heart of our centralised finance operation, supporting revenue integrity and billing excellence across the Sunway Malls network.

1. Revenue & Income Management

• Oversee the accurate and timely recognition of rental income, service charges, utilities, promotional income, and other revenue sources.

• Ensure all revenue streams are properly billed, tracked, and collected.

• Support forecasting and budgeting of mall revenue based on tenancy schedules and historical trends.

• Monitor trends in income performance and highlight any revenue leakage or underperformance.

2. Billing & Invoicing

• Prepare and issue rental and ad hoc billing invoices accurately and on schedule in accordance with tenancy agreements

• Coordinate with leasing and tenancy management teams to ensure billing reflects current lease terms, occupancy status, and applicable turnover-based rent calculations

• Manage timely billing of supplementary charges including utilities, marketing levies, reinstatement costs, and promotion/lightbox fees

• Maintain billing accuracy through regular reconciliation of tenancy records against system data

3. Reporting & Analysis

• Prepare monthly revenue reports, accounts receivable ageing analysis, collection performance summaries, and variance reports for management review

• Assist in month-end and year-end financial closing activities related to revenue recognition and accounts receivable

• Contribute to cash flow planning by supporting revenue projections and collection forecasting

• Identify reporting anomalies and escalate with proposed resolutions rather than observations alone

4. Compliance, Controls & Documentation

• Ensure full compliance with accounting standards, internal control frameworks, and audit requirements

• Maintain complete and accurate records and audit trails for all billing transactions, collection activities, and tenant correspondence

• Support internal and external audit processes by providing timely, well-organised documentation

• Uphold data integrity across billing and payment systems at all times

5. Stakeholder Coordination

• Serve as a professional point of contact for tenant billing enquiries, resolving disputes promptly and maintaining positive tenant relationships

• Collaborate effectively with mall finance teams, leasing, operations, and the broader centralised finance function

• Support process improvement initiatives aimed at enhancing billing efficiency, automation, and standardisation across the network

Qualifications & Experience

• Diploma or Degree in Finance, Accounting, Business Administration, or a related field

• 1–2 years of relevant experience in finance, credit control, accounts receivable, or property billing preferred

• Candidates who are detail-oriented, proactive, and eager to grow in a structured property finance environment are strongly encouraged to apply.

• Experience with YARDI or other property management / ERP systems is a distinct advantage

• Fresh graduates with less than one year experience with strong financial aptitude, attention to detail, and a proactive mindset can be considered

• Willing to be based at Sunway Pyramid, Bandar Sunway.

Skills & Competencies

• Strong reconciliation and billing precision with zero tolerance for avoidable errors

• Ability to identify trends and revenue variances

• Takes responsibility for deliverables end-to-end without requiring close supervision

• Thrives in a centralised, multi-mall environment where priorities may shift

• Posted date: 19 Oct 2026
• Location: Sunway Velocity Mall
• Vacancy: 1
• Job Type: Permanent
• Salary: N/a