Kerja Sepenuh Masa, Account Manager di Flexii - Maukerja

About the role

At Flexii, we believe partnerships go beyond solving problems—they create opportunities for growth.We're looking for an experienced Account Manager who enjoys building trusted relationships, understands business needs, and takes pride in helping customers succeed. You'll become the go-to for your portfolio of accounts, helping businesses get the most out of Flexii while identifying new opportunities to grow together.If you're someone who takes ownership, thinks ahead, and enjoys working as part of a team, we'd love to meet you.

What you will do

• Build and manage long-term relationships with your portfolio of business partners.
• Serve as an inspiring advisor, guiding business partners on how to maximise the value of Flexii.
• Understand customer's operations and anticipate their workforce needs.
• Identify opportunities to increase platform adoption and opportunity volume in a structured manner.
• Partner closely with Business Development, Operations and Product teams to deliver the best customer experience.
• Handle customer issues and escalations with a calm, practical and solution-oriented approach.
• Gather customer feedback and turn insights into recommendations for product and service improvements.

What we are lookig for

• 4+ years of experience in Account Management, Customer Success or a client-facing role.
• Strong relationship-building and communication skills.
• A consultative mindset—you enjoy understanding problems before proposing solutions.
• Critical thinker who can connect the dots and make sound decisions.
• A self-starter who takes ownership and gets things done.
• Positive team player who supports colleagues and celebrates team success.
• Comfortable working in a fast-moving startup environment where priorities evolve.

We would love if you have

• Experience in HR Tech, marketplaces, SaaS or the gig economy.
• Experience managing enterprise or multi-site customers.
• Strong presentation and stakeholder management skills.
• Passion for helping businesses and workers succeed.

You would thrive if...

You don't wait to be told what to do. You spot opportunities, step in to help, and take ownership. You enjoy solving problems, care about your teammates as much as your customers, and believe that the best partnerships are built through trust, curiosity and consistently delivering value.