Kerja Sepenuh Masa, CUSTOMER SERVICE di DK ULTIMATE (M) SDN BHD Negeri Sembilan - Maukerja

Respond to customer inquiries through WhatsApp, social media, and online platforms

Assist customers with orders, exchanges, returns, and product information

Provide professional and friendly customer support

Follow up on customer issues and ensure proper resolution

Coordinate with retail, warehouse, and e-commerce teams regarding customer orders

Handle customer complaints professionally and efficiently

Update customer order status and tracking information when needed

Maintain proper communication records and reports

Support daily customer service and operational tasks assigned by management

Good communication and interpersonal skills

Friendly, patient, and customer-oriented personality

Basic computer and social media knowledge

Responsible, organized, and able to multitask

Able to work independently and in a team environment

Experience in customer service or retail is an advantage

Fresh graduates are encouraged to apply