Agency management: act as internal point of contact for the appointed social agency; write and issue briefs; review and approve or reject output against agreed standards; run monthly agency performance reviews; track agency deliverables and flag underperformance.
Audience growth: grow follower base across channels against monthly targets; improve engagement quality; monitor competitor activity and category conversation to inform content and campaign planning.
Commercial contribution: ensure campaigns have defined paths to app install, voucher redemption, or order; own tracking hygiene (UTM tagging, app deeplinks, promo code implementation); work with Campaign and Data teams to attribute social activity to commercial outcomes; coordinate with KOL owner for creator content and usage rights.
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Strong stakeholder management and communication skills, with the ability to work independently and engage effectively with Management, Government, media and internal teams.
We are committed to fostering a diverse, inclusive and respectful workplace and welcome applications from suitably qualified candidates of all backgrounds.
Job Experience No prior working experience is required. However, candidates with experience in any of the following will have an added advantage:- Content creation- Graphic design- Video editing- Presentation design- Student leadership or organising events- Learning Management Systems (LMS)- Canva, PowerPoint, or other content authoring tools
Job Experience No prior working experience is required. However, candidates with experience in any of the following will have an added advantage:- Content creation- Graphic design- Video editing- Presentation design- Student leadership or organising events- Learning Management Systems (LMS)- Canva, PowerPoint, or other content authoring tools