Manage the agencies and suppliers that deliver SEO and SEM campaigns, setting briefs and targets, reviewing monthly performance against agreed KPIs and budgets, escalating underperformance, and handling quotations, purchase requisitions, and invoice tracking.
Own the day to day social media calendar across the group’s channels, publishing on schedule, responding to inbound messages within one working day, and escalating sales-qualified enquiries to the relevant business unit.
Produce and adapt marketing content including short-form copy, case studies, product one-pagers, and simple graphics and video edits, holding a consistent brand voice across multiple companies and product brands.
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Fast Learner: Quick to adapt and master new online tools, property management platforms, or channel systems.
Education: Minimum SPM (Sijil Pelajaran Malaysia) or equivalent qualification.
Experience:Prior experience in customer service, hospitality, or Airbnb/homestay management is an advantage.No experience? No problem! Comprehensive on-the-job training will be provided.
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Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication