Maintain current product data and pricing; list new products with Product Management and run monthly catalogue audits.
Own and grow two assigned B2B verticals via structured outbound outreach (phone, email, LinkedIn, WhatsApp), qualify needs, prepare quotations/tenders, manage pipeline and onboard won accounts onto the web shop.
2–4 years of experience in inside sales, e-commerce operations, sales support or B2B account management, with at least one year handling a sales target....
Day-to-Day Operations: prepare materials for meetings and events; pack and organise event resources; update trackers and shared documents; follow up on assigned actions; keep project information organised; support simple research and administrative tasks; coordinate between team members; assist during busy campaign or event periods.
Plus Points (not required): comfortable using Canva, CapCut, Adobe tools or similar; experience shooting or editing short-form video; familiarity with TikTok and Instagram; experience organising events or student societies; strong writing skills; comfortable speaking to new people; experience with Google Sheets, Docs and Slides; interest in sales, partnerships or entrepreneurship; experience with photography or videography.
Personal attributes: curious and willing to learn; clear communicator; proactive; follows through on commitments; organised; enjoys working with people; comfortable using social media and digital tools; able to work independently after context; receptive to feedback; positive and practical when plans change; cares about education, families, children, creativity or social impact....
Agency management: act as internal point of contact for the appointed social agency; write and issue briefs; review and approve or reject output against agreed standards; run monthly agency performance reviews; track agency deliverables and flag underperformance.
Audience growth: grow follower base across channels against monthly targets; improve engagement quality; monitor competitor activity and category conversation to inform content and campaign planning.
Commercial contribution: ensure campaigns have defined paths to app install, voucher redemption, or order; own tracking hygiene (UTM tagging, app deeplinks, promo code implementation); work with Campaign and Data teams to attribute social activity to commercial outcomes; coordinate with KOL owner for creator content and usage rights....