Strong communication and problem-solving skills, with the ability to coordinate internal and external resources to resolve customer complaints effectively.
Strong communication and problem-solving skills, with the ability to coordinate internal and external resources to resolve customer complaints effectively.
Minimum 2 years' experience in a similar operations or customer service role, preferably in the sports and recreation, events or hotel management industry
Languages:Strong command of written and spoken English is required. Fluency in Mandarin and Cantonese is required, in order to communicate effectively with our Mandarin-speaking and Cantonese-speaking clients.