General familiarity with terms such as switches, routers, LAN/WAN, IP networking, Cat6/Cat6A, fibre optics, servers, and storage — in-depth technical expertise is not required.
Good documentation and Microsoft Office skills, particularly Excel and Word.
Good communication and coordination skills, with the ability to follow through on multiple moving parts.
...
Leadership & Competencies: Strong leadership, site coordination, communication and interpersonal skills; ability to manage subcontractors and site personnel; problem-solving, decision-making, organisation and attention to detail; able to manage multiple projects and priorities; proactive and responsible.
Languages & Other Requirements: Able to communicate effectively in English and Bahasa Malaysia; willing to travel to project sites; possession of own transport and valid driving licence preferred; CIDB Construction Site Supervisor Certification (CCS) preferred.
Benefits: EPF, SOCSO & EIS contributions, annual and medical leave, performance bonus (company policy), training and career development, exposure to construction projects.
Roadshow & Event Support: Participate in roadshow coordination, including handling cash and assisting in cashiering tasks when required. Provide onsite admin support during events to ensure smooth financial transactions and reporting.
Audit & Stocktake Readiness: Help develop and implement internal guidelines for stocktake procedures and audit preparation. Support cross-checking of documents and inventory logs to ensure accuracy.
Roadshow & Event Support: Participate in roadshow coordination, including handling cash and assisting in cashiering tasks when required. Provide onsite admin support during events to ensure smooth financial transactions and reporting.
Audit & Stocktake Readiness: Help develop and implement internal guidelines for stocktake procedures and audit preparation. Support cross-checking of documents and inventory logs to ensure accuracy.
Create version control systems to track updates and changes. Ensure all documentation is current, accurate, and accessible to relevant teams. Train field teams on proper documentation standards and protocols.
Acknowledge customer complaints within same business day. Investigate complaints thoroughly and provide initial assessment. Develop tailored solutions addressing the specific complaint and preventing recurrence. Follow up with customers post-resolution to confirm satisfaction.
Maintain good tracking of ticket templates for different O&M service types (PM, breakdown, complaint, inspection). Establish field mappings for customer info, asset details, service history, and resolution tracking.
...
Create version control systems to track updates and changes. Ensure all documentation is current, accurate, and accessible to relevant teams. Train field teams on proper documentation standards and protocols.
Acknowledge customer complaints within same business day. Investigate complaints thoroughly and provide initial assessment. Develop tailored solutions addressing the specific complaint and preventing recurrence. Follow up with customers post-resolution to confirm satisfaction.
Maintain good tracking of ticket templates for different O&M service types (PM, breakdown, complaint, inspection). Establish field mappings for customer info, asset details, service history, and resolution tracking.
...