U LI GOODLITE SDN BHD
Employees · Other industries
331,153 Job Vacancies
Be the first to hear about new jobs at U LI GOODLITE SDN BHD!
U LI GOODLITE SDN BHD Careers and Job Vacancies
Chat Available
SolveIT Consultant Sdn Bhd
MYR4,100 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Project: Tobacco project (Customer Service + Sales)
- Working Hours; 5 days work week , 9am - 6pm standard (rotational weekly off)
- Intake: 7 Sep ...
Posted
3 hours ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Verify customer complaints submitted by merchants and platform sides according to company policies; complete audits within required timeframes and escalate issues as needed.
- Respond to customers in writing via ticket system or templates within SLA requirements to ensure timely closure.
- Report high-risk complaints immediately; strictly follow SOPs to ensure standardized, traceable processes. ...
Posted
3 hours ago
Chat Available
GSR Solution Malaysia Sdn. Bhd.
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in compliance verification of complaints across various channels.
- Escalate and follow up on abnormal cases.
- Conduct regular self-reviews; actively participate in weekly quality meetings, share cases, and propose process improvement suggestions. ...
Posted
3 hours ago
Chat Available
GSR Solution Malaysia Sdn. Bhd.
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns.
- Conduct in-depth root cause analysis, promote closed-loop complaint handling, closely follow up with customers, and prevent continuous escalation.
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify common issues to provide a reference for business optimization. ...
Posted
3 hours ago