Please Note: This is not an immediate, active vacancy. This is an official invitation to register your interest in our Key Account Manager (KAM) Talent Community. By joining, you will be considered for future opportunities that align with your experience and career goals.
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Have 3+ years of B2B Sales experience in a SaaS or UCaaS industry
Have proven track record and experience of B2B solution and consultative selling in the Malaysian market
Have understanding and able to partner with clients and prospects to identify, build, and shape practical AI applications in business and technology landscape
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Develop and execute annual customer business plans to achieve sales, profitability, and market share targets.
Developing and executing sales strategies (inclusive of pricing and promotions) to drive profitable sales volumes and revenue growth
Manage strategic Mass Modern Trade customers and assigned key accounts, develop new accounts for Mass Modern Trade as well as Branded Retail channel.
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Manage and coordinate day-to-day inventory operations by working closely with clients, warehouse teams, principals, and internal stakeholders to ensure smooth and efficient execution of operational activities.
Oversee inventory control activities, including stock takes, cycle counts, and stock reconciliations, to maintain high inventory accuracy and ensure compliance with operational standards.
Coordinate customer order fulfillment and inbound shipment activities, providing timely updates and collaborating with relevant departments to ensure seamless order management and stock availability.
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Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters.
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Execute regional account plans aligned with global customer strategies and business objectives.
Develop and maintain strong relationships with key customer stakeholders across procurement, supply chain, logistics, manufacturing, and commercial functions.
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Take strategic commercial ownership of major national health and beauty pharmacy chains, driving joint business planning, trade execution, and category growth.
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Manage and maintain the full set of accounts, including accounts receivable, accounts payable, general ledger, and financial statements, ensuring accuracy and compliance with accounting standards.
Oversee financial operations of subsidiary companies, including preparing financial reports, consolidating accounts, and managing intercompany transactions.
Prepare monthly, quarterly, and annual financial reports for management review, analyze financial data, identify trends, and provide actionable insights to support decision-making.
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