Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling meetings, and preparing correspondence.
Assist the Production Manager or Assistant Production Manager in coordinating and monitoring daily printing production activities to ensure smooth workflow and on-time delivery.
Maintain and organize company records, files, and databases with a high degree of accuracy and attention to detail, ensuring easy retrieval of information.
Review and edit manuscripts for clarity, accuracy, grammar, style, and adherence to PNI's publishing standards, ensuring high-quality educational content.
Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Communicate with customers, building positive relationships, responding to, and progressing issues and queries to a successful conclusion at the earliest time
Assist with day-to-day Accounts Payable (AP) and Accounts Receivable (AR) operations, including processing invoices, customer billing, and payment vouchers.