Support in financial operations and financial accounting, which includes management reporting, statutory reporting, treasury, taxation and compliance.
Assist in full set of accounts, preparation of journals for month end closing in accounting system and ensure timely submission of finalised accounts.
Responsible for various financial reporting deliverables in accordance with finance policies, financial reporting standards and ensure timely submission.
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Perform laboratory testing for incoming raw materials, packaging materials, in-process samples, stability samples, and finished products to ensure compliance with internal specifications and regulatory requirements.
Ensure laboratory equipment, tools, and instruments are routinely calibrated, maintained, and in validated condition.
Accurately document all test results in compliance with GDP (Good Documentation Practices) and maintain comprehensive test records.
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Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
Accurately enter all order information into the system for timely and error-free processing
Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification
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Assist in the planning, coordination, and execution of exhibitions and events, ensuring seamless operations and adherence to project timelines.
Conduct cold calling and outreach to potential exhibitors, sponsors, and attendees to generate leads and secure participation in events.
Develop and deliver engaging sales pitches and presentations to prospective clients, showcasing the value proposition of Connect Build's exhibition and event management services.
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Own and execute the AI, analytics and automation roadmap, aligning investments and use cases with business priorities, feasibility, risk and measurable value.
Partner with business and technology leaders to translate operational needs into scalable solutions across finance, commercial, supply chain, manufacturing and workforce productivity.
Lead the AI team and build technical capability through coaching, design reviews, constructive challenge and clear engineering and modelling standards.
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Respond and coordinate to enquiry, booking(s) and document(s) request on Seafreight shipments from external and internal stakeholders via emails, telephones or fax, as required.
Registration of shipments into the forwarding system CW1 on time, accurately and accordance to compliance and SOP.
Update all required systems - internal/ external with correct and required shipment data timely.
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Lead the timely and accurate completion of customer invoices, adhering to agreed SLAs and special billing requirements for critical and strategic customers.
Drive the resolution of shipment issues to ensure correct billing and prompt correction of invoices, resolving customer queries and enabling timely customer payments.
Ensure validation and maintenance activities comply with Global guidelines, approved processes, and global requirements for handling sanctioned shipments.
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Process invoices (from trade and non-trade vendor), customer refund, rentals, utilities, and staff claim in the system in an effective and timely manner, ensuring accuracy and completeness. Liaise with respective users to resolve any discrepancies identified.
Process payments using different payment types.
Monitor and track operational expenses and provide relevant analysis and insights to management.
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Utilize advanced communication, comprehension and customer service skills to handle Customer/Agent requests and inquiries.
Utilize acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. May require additional contact with other parties i.e. employer, claimants, third parties such as medical providers, auto repair centers, etc. as deemed necessary
Ensure proper follow up on cases to resolve outstanding issues and to ensure timely processing and closure of claim
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To manage the schedule and appointment of the GM for internal and external meetings by weekly
To ensure presentation material for the business plan, quarterly board meeting, management meeting, etc. is ready on time for review and comment by the GM
To ensure submission of any presentation material to the GED office on time To prepare MoM and Matters Arising and circulate to GM and process owners for their review
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Hubungi pelanggan yang mempunyai hutang tertunggak dan merundingkan pengaturan pembayaran bagi pihak syarikat.
Kenal pasti dan selesaikan pertikaian yang berkaitan dengan akaun atau pembayaran pelanggan.
Mengekalkan rekod yang tepat dan terkini bagi semua aktiviti kutipan ke dalam sistem kutipan, termasuk komunikasi dengan pelanggan dan pengaturan pembayaran.
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Perform end-to-end General Ledger (GL) activities, including journal entries, allocations, accruals, provisions, inventory valuation, adjustments, bank reconciliations, and month-end/year-end closing.
Manage daily finance operations, including fund transfers, monthly contra payments, bank balance updates, bank statement generation, payment journals, and interest income recording.
Process and reconcile revenue transactions, including casual revenue, Merchant Discount Rate (MDR) charges (PayWave, TNGO, LPR, APS Cashless), manual collections, tenancy invoicing, and other finance-related transactions.
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