Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on other human resource issues (e.g., promotions, transfers, salary administration and terminations).
As a subject Matter Expert in the SOD, BASIS, landscape technology and GRC domain. Responsible for SAP S/4HANA country implementation, safeguarding the SAP landscape, global template and design, overseeing process governance, process optimization, system enhancement and maintaining the knowledge centre
To deliver excellent customer service by efficiently managing customer inquiries and ensuring a high standard of service quality. This role involves identifying customer needs through inbound interactions, while actively promoting the Bank’s products and services through effective cross-selling and up-selling initiatives to enhance overall customer satisfaction
Manage the day‑to‑day contractual administration of assigned projects, ensuring all contractual and claim‑related events are monitored, documented, and escalated when necessary.