The Sales Administrator / Sales Support provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. The role includes preparing quotations, processing sales orders, coordinating with customers, suppliers, warehouse and logistics, maintaining accurate sales records, and supporting residential and commercial fit-out projects.
Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
Handle incoming calls and customer enquiries professionally, providing timely assistance and information regarding motor insurance products and services.
Monitor and record daily customer orders from manual systems (email) and customer online portals, including Ingress, Perodua (PM), PHN, Delphi, Isuzu, Autokeen, Zenig, Honda, Proton, and others.
Prepare and coordinate MEP tender and procurement documentation, including vendor prequalification, scope documents, pricing schedules, tender evaluations, clarifications and award recommendations.