Develop and optimize transportation routes and schedules to ensure efficient and cost-effective delivery of goods, considering factors such as traffic, delivery windows, and vehicle capacity.
Analyze transportation data, including mileage, fuel consumption, and delivery times, to identify trends, inefficiencies, and areas for improvement.
Collaborate with customer and purchaser to coordinate logistics, resolve delivery issues, and ensure customer satisfaction.
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Driver Management & Pickup ProcessSupervise and coordinate drivers to ensure efficient pickup operations.Ensure adherence to SOPs for the pickup process, including scanning and parcel handling.
Seller & Partner ManagementManage expectations and communication with sellers and partners regarding pickup arrangements.Address and resolve any pickup-related concerns or escalations.
Hub Operations & Sorting ManagementOversee hub operations, including sorting activities and maintaining FIFO processes.Monitor sorter attendance, productivity, and workflow efficiency.Ensure compliance with operational standards to maintain smooth daily operations.
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Execute daily dispatch operations, including timely collection/delivery of documents, parcels, and mail to clients, government offices, banks, etc in regards to the Company.
Assist with preparing documents and parcels for delivery or courier collection.
Support the team with ad-hoc errands and operational tasks as assigned by management.
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Trading and Supply’s Distribution Operations & Midstream business plays a critical role in delivering value within Downstream & Renewables, driving towards our ultimate potential as a true integrator of choice, be it with Upstream, Downstream, or third-party customers.
At the core of Shell's value chain, Distribution Operations serves as the operational backbone that ensures the safe, reliable, and efficient transportation, storage, and delivery of energy products and solutions to customers. We connect supply and demand through strategic partnerships across Shell businesses and external stakeholders, enabling seamless value delivery across the network.
We are committed to maximizing the value of existing assets while continuously identifying opportunities to enhance commercial performance, improve operational efficiency, and reduce carbon intensity. At the same time, we uphold world-class standards in safety, risk management, and operational excellence.
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Responsible to coordinate and in-charge the Company’s daily logistics operations, including import and export shipments, freight arrangements, customs clearance, transportation, delivery coordination and logistics documentation.
Work closely with local and overseas vendors, freight forwarders, shipping agents, customs agents, transporters and internal departments to ensure shipments are properly arranged, accurately documented and delivered within the required timeline.
Source and negotiate with forwarders to enjoy lower freight rate from time to time.
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• Possess strong analytical skills and the ability to handle difficult situations
• Good communication
writing skills and motivational skills & coupled with good planning
• Required skill(s): MS Excel
MS Office
MS Power point
• Comfortable being in the role of a sole contributor
but able to work closely and collaborate with a variety of internal and external stakeholders.
• Good interpersonal skills
and able to work independently as well as collaborate with a diverse spectrum of people
both internally and externally.
• Good understanding and command of English
Bahasa Malaysia
• Possess own transport and able to compose and comply with a periodic schedule of travel/visits within the designated area of coverage.
Consolidate the overall material plans submitted by engineers from various project disciplines and assist in confirming material delivery milestones for different project phases
Perform other tasks and assignments as delegated by management
Assist the Material Control Supervisor in following up on the progress of the Project Department, Procurement Department, Jinshan Factory, International Logistics Department, freight forwarders, and warehouse
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