Dealer Communications: Serve as the main contact point for dealers, providing quick, accurate responses to inquiries received via email, WhatsApp, and supported service channels.
Loan Application Amendments: Manage and execute edit requests for active loan applications submitted by dealers, ensuring updated information meets compliance standards.
Appeals Evaluation: Review and decide on loan application appeals (approving or rejecting cases) based on credit risk guidelines, sound judgment, and established turnaround times.
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Clear-to-Build (CTB) Ownership: Lead the weekly CTB process via Kinaxis RapidResponse, ensuring full visibility into a 13-week rolling demand across all Planned and Work Orders.
Scenario Modeling: Run advanced "What-If" CTB simulations to evaluate how unexpected, urgent orders impact manufacturing schedules and revenue.
Procurement Oversight: Monitor the PR-to-PO conversion pipeline; proactively resolve bottlenecks tied to tight lead times, revision updates, and End-of-Life (EOL) parts.
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