• Assist sales & business development team in preparing quotations, proposals & presentation materials• Handle customer inquiries from WhatsApp, email, website & social media platforms• Follow up with customers regarding project progress, appointments & documentation• Support daily administrative coordination between clients, sales & internal teams• Update CRM system, sales records, customer database & progress tracking• Assist in arranging meetings, preparing meeting notes (MoM) & follow-up tasks• Support customer onboarding, account setup & basic system guidance• Coordinate with design, marketing & development teams for project updates• Assist in preparing reports, documentation & internal operational records• Learn customer service communication, client handling & business workflow processes• Support social media inquiry management & customer engagement activities• Perform other coordination & administrative support tasks assigned by the management team
• Assist sales & business development team in preparing quotations, proposals & presentation materials• Handle customer inquiries from WhatsApp, email, website & social media platforms• Follow up with customers regarding project progress, appointments & documentation• Support daily administrative coordination between clients, sales & internal teams• Update CRM system, sales records, customer database & progress tracking• Assist in arranging meetings, preparing meeting notes (MoM) & follow-up tasks• Support customer onboarding, account setup & basic system guidance• Coordinate with design, marketing & development teams for project updates• Assist in preparing reports, documentation & internal operational records• Learn customer service communication, client handling & business workflow processes• Support social media inquiry management & customer engagement activities• Perform other coordination & administrative support tasks assigned by the management team
The Sales Administrator provides administrative and operational support to the Sales team to ensure smooth sales processes, accurate documentation, timely order processing, and effective coordination between internal departments and customers.