Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
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Perform end-to-end customer onboarding activities in accordance with established policies and procedures, including account verification, name screening, Enhanced Due Diligence (EDD) and outbound calls required to complete the customer onboarding process.
Conduct daily name screening of newly registered customers against relevant watchlists, including MOHA and UNSCR sanctions lists, and escalate/report findings to the Compliance team as required.
Review and assess potential matches involving high-risk countries, Politically Exposed Persons (PEPs), adverse media, and sanctions to determine potential risks and required actions.
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Oversee Accounts Payable activities delivered within the GBSC scope, including invoice processing, employee travel and expense (T&E) processing, vendor master coordination, payment execution, and AP‑related reporting.
Ensure timely and accurate processing of invoices and expense claims in accordance with service level agreements (SLAs), policies, and control requirements.
Monitor AP work queues, backlogs, and exception items, ensuring issues are addressed or escalated appropriately.
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EOP is looking for a motivated, analytical, and responsible intern to join our team in Sri Hartamas.
This internship provides an opportunity to gain hands-on experience in accounting, audit, tax, and data analysis, while working with real client information and supporting actual business engagements.
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