Lead and manage the full scope of HR and Administration functions, including Recruitment, Performance Management, Learning & Development, Compensation & Benefits, Payroll, Industrial Relations, Employee Engagement, and General Administration.
Develop and execute HR strategies, policies, and initiatives that align with the company’s business objectives.
Lead the recruitment team in executing manpower planning, recruitment strategies, and talent acquisition initiatives to support organizational needs to ensure timely fulfilment of vacancies and build talent pipelines for critical roles.
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Assist with HRDC grant applications, supporting documents, JD14, T3 forms, claim submission and follow-up with clients.
Liaise with clients to confirm training dates, venues, PIC details, participants and other training arrangements.
Coordinate trainer notes, training materials, attendance lists, folders, pens and other required training items, including checking venue facilities such as projectors.
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Executive & Account Support: Serve as the primary administrative point of contact for the Senior Account Manager, managing calendars, scheduling client check-ins, and preparing meeting agendas.
Client Documentation & Reporting: Draft meeting minutes, update client profiles, build weekly status reports, and prepare polished pitch decks and renewal presentations.
CRM & Record Maintenance: Ensure accurate, up-to-date account records in the CRM, tracking contract statuses, key milestones, and ongoing client requests.
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