o ensure the accuracy, validity and integrity of data from the organization’s management information system used in generating reports for Top Management and relevant users from other departments.
To assist in designing and developing report / dashboard with data integration to organisation’s management information system, to enable smooth implementation of projects.
To assist in generating routine reports (daily, weekly, monthly, quarterly and yearly) for management.
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o ensure the accuracy, validity and integrity of data from the organization’s management information system used in generating reports for Top Management and relevant users from other departments.
To assist in designing and developing report / dashboard with data integration to organisation’s management information system, to enable smooth implementation of projects.
To assist in generating routine reports (daily, weekly, monthly, quarterly and yearly) for management.
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Assist in packing and preparing stock included online sales based on given invoices;
Responsible for handling incoming and outgoing stock, checking the condition of goods, ensuring serial numbers match with supplier invoices or delivery orders, and performing goods receiving in system;
Manage warehouse inventory accuracy, conduct periodic stock takes, and investigate discrepancies if found;
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Lead and manage the Customer Care team to ensure an excellent customer service experience and strong customer engagement in support of business growth.
Take full ownership of customer orders, enquiries, complaints, and issues, ensuring timely and effective resolution in alignment with OTIF targets.
Develop, implement, and continuously improve customer service policies, procedures, and standards to enhance operational efficiency and service quality.
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Handle, order, and coordinate hospitality and meal arrangements for senior management and visiting customers (including US and EU stakeholders).
Manage non-halal meal arrangements as required, ensuring sensitivity and professionalism in handling diverse needs.
Ability to manage banking transactions, payment processing, and financial documentation independently while ensuring compliance with company procedures.
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Manage end-to-end recruitment processes, including sourcing, screening, interviewing, selection, onboarding, and new hire orientation.
Manage employee attendance, leave, medical certificates, overtime, claims, payroll, allowances, deductions, and related HR records accurately and on time.
Ensure payroll, statutory contributions, and HR practices comply with company policies, the Employment Act 1955, and other applicable Malaysian employment requirements.
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