Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
...
Responsible to manage new change request on external maintained system from change request scope definition through implementation across internal, external and cross functional teams.
Maintain, keep track and ensure IT infrastructure are in good order (laptop, monitors, IT equipment).
Assisting with the installation, configuration and testing of new hardware and software.
...
• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.
• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.
We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
...