Operational & Diverse Business Leadership: Lead and manage high-volume Order-to-Cash (OTC) activities across all legal entities, including cash application, credit control, collections, dispute management, and revenue reconciliation. Take full accountability for driving and managing complex billing operations across Grab's diverse business segments (e.g., Delivery, Mobility, Financial Services, and Enterprise).
Business Stakeholder Collaboration: Partner closely with cross-functional business stakeholders, commercial leaders, and product teams to understand evolving business models, ensure seamless quote-to-cash alignment, and support new product or service launches effectively.
Process Streamlining & Policy Enforcement: Continuously analyze and streamline end-to-end OTC processes to eliminate friction, reduce revenue leakage, and improve billing accuracy. Actively enforce strict financial policies, credit limits, and operational governance across all Grab business units to ensure compliance and a standardized "one-way-of-working."
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An exciting opportunity to become fully trained and qualified on Vertiv UPS Systems. You will be primarily responsible for startups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment. Your secondary responsibility will be to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team.
Coordinate and run assigned projects/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget.
Maintain the accuracy of the customer listing by reporting any issues.
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