Customer service

Resolving Conflict

Problem Solving ...

Customer service

Resolving Conflict

Problem Solving ...

Customer service

Resolving Conflict

Problem Solving ...

Customer service

Resolving Conflict

Problem Solving ...

Customer service

Resolving Conflict

Problem Solving ...

Customer service

Resolving Conflict

Problem Solving ...

Responsibilities:

Manage team of beauticians and spa therapists

Leading outlet to achieve sales target ...

Customer service

Sales management

Staff training ...

Description

WE ARE EXPANDING!

Type of Employment : Full-time ...

WE ARE EXPANDING!  Type of Employment : Full-time Rate : RM 4,000 Location : Mont Kiara, Kuala Lumpur, Malaysia WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES ~ FRESH GRADUATES ARE WELCOME TO APPLY ~ Join us to grow and learn! If you aspire to gain valuable managerial experience with potential for advancement, come be a part of our creative and global team in the beauty industry. Together, let's delve into the intricacies of our company's functions and operations! THE JOB:  * Familiarize and get to know all the functions and operations of the outlet. * Oversee an efficient and effective day-to-day operation of the outlet and ensure strong product knowledge. * Participate in the company's strategic planning. * Assist manager in completing daily tasks and implementing new policies, and coach colleagues to ensure standards are being maintained. * Attend to customers’ needs and queries and ensure to give a wonderful salon experience for each customer and guarantee their satisfaction. WHAT WE ARE LOOKING FOR:  * Graduate of Bachelor's Degree in Management or Business or any related course. * Fresh graduates are welcome to apply! * Passionate about being trained in Salon's daily operations and willing to learn. * Strong & effective verbal and written communication skills. * Customer-oriented, confident, and a leader type. WHY APPLY?  * Structured career development and advancement opportunities. * Two-year rotational program that will give you exposure to various roles within the Salon Operations. * Intensive all-operations training to hone you into becoming one of our future managers. * Competitive base salary, incentives and reward schemes. * Grooming Allowances and Staff Discounts across INITIA brands. ABOUT US: Walking on Sunshine: Premier garden-themed salon and café in Singapore and Malaysia, offering Korean hairstyling, spa treatments, and a rejuvenating experience amidst lush greenery. . You may visit our website to learn more about us: https://walkingonsunshine.my/ . So, if you're a trendsetter with a passion for beauty and a drive to succeed, we want to hear from you! . Apply now and let your journey to beauty excellence begin!

Job requirements:

• Provide assistance to manager with day to day operations

• Oversee and management of salon staffs ...

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

Responsibilities:

Manage team of beauticians and spa therapists

Leading outlet to achieve sales target ...

Responsibilities:

Manage team of beauticians and spa therapists

Leading outlet to achieve sales target ...

Roles & Responsibilities

Responsibilities:

· Manage team of beauticians and spa therapists ...

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

Develop and implement sales strategies to drive revenue growth across both salon locations, with the support of other managers.

Lead, train and motivate the sales consultants to achieve and exceed sales targets.

Build and maintain strong customer relationships through exceptional customer service. ...

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

Job requirements:

• Provide assistance to manager with day to day operations

• Oversee and management of salon staffs ...

Job requirements:

Provide assistance to manager with day to day operations

Oversee and management of salon staffs ...

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

JOB ROLE SUMMERY As a beauty salon Manager, you'll be the driving force behind our salon. You'll ensure the smooth day-to-day operation to maximise treatments and retail sales, to exceed set financial targets, and to provide a high level of customer satisfaction with our salon product. As a beautician, you'll be passionate about providing excellent treatments, ensuring that your clients leave feeling on top of the world and enthusiastic to perhaps book again. You'll be working with products provided by the luxury brand. You'll be given thorough product support/training to ensure that both you and your team are always able to deliver excellent treatments that complement your professional and personable approach. If you're a brilliant beautician looking to take the next step on the ladder, or perhaps an experienced beauty salon manager looking for a fantastic change of scenery, there could be a place for you on our team! We're always looking for friendly, enthusiastic, and approachable individuals to join our amazing team! People who can build rapport with ease, always giving our guests confidence in the fact that every element of their holiday is being delivered by people that care. Key Responsibilities and Tasks:

You must lead from the front with strong communication skills You will be experienced in managing salon and know that it takes dedication and enthusiasm to ensure your team work closely together to deliver the ultimate, luxury salon experience Service that sells - you will be focused on ensuring that our guests want to take their experience home with them by introducing our range of products to complement all our treatments Confident and charismatic - You'll ensure the team build positive and engaging rapport with all our guests to give our salon experience the WOW factor Upsell treatments and retail to maximise sales Ensure that all beauty bookings are made in the most effective and productive manner to maximise treatment opportunities Lead the way by showing a willingness to perform all treatments to a high standard as set during training To be well presented and proud to wear our salon uniform Carry out our treatments and services to a high standard Actively maintain a good knowledge of all services and products, attending training sessions and regular refreshment with manuals provided To ensure that all agreed targets regarding Key Performance Indicators are achieved To ensure that our beauty outlets are presented in excellent visual presentation, taking responsibility for all treatment areas Ensure all standard operating procedures are followed accordingly To always seek direct feedback from our guests and report feedback to director. Display excellent customer service, support, and awareness at all times Demonstrate an outstanding, overall knowledge of our products to advise our guests To assist the management of stock levels by following all usage guidelines set during training To ensure the correct handling and security of retail and professional stock Ensure the proper use of the POS system To build rapport and develop and maintain positive working relationships with the team, management, and all other team members To assist with the recruitment, appointment, induction and relevant training of new employees to ensure that the salon service levels are met at all times To motivate beautician and encourage teamwork Personal Skills, Knowledge, experience & Qualities:

Essential: ...

Job requirements:

Provide assistance to manager with day to day operations

Oversee and management of salon staffs ...

Job Responsibilities: . Greet customers courteously and assist them with their orders, if needed. . Prepare and serve beverages consistent with company's quality standards. . Serve customers with their food. . Maintain beverage making appliances/equipment in a functional and clean manner to support efficient beverage making. . Perform cashier's duties . Clean and maintain the cafe areas including washing of tablewares etc . Assist in the stocking and replenishment of beverage supplies. . Follow the company's security & safety procedures, hygiene & service practices. . Perform any other duties as and when required by the Management.

Job Requirements: . Preferably with 1 years' relevant experience and a valid food safety course level 1 certificate. . Minimum secondary school education . Willing to work on weekends and public holidays (for part time staff: Thursday - Sunday full shift). Shifts: 9am - 6pm and 12 - 9pm. . Able to work independently and support other team members proactively in a fast-paced environment

Develop and implement strategies to drive clinic revenue and achieve sales targets.

Oversee day-to-day operations of the aesthetic clinic, ensuring a smooth and efficient workflow.

Implement and enforce standard operating procedures to maintain high-quality service delivery. ...

Job requirements:

• Provide assistance to manager with day to day operations

• Oversee and management of salon staffs ...

Responsibilities

Provide safe, timely and courteous chauffeur service, if required.

Ensure the van/car is well maintained and cleaned. ...