Mandarin Language Proficiency
Classroom Management
Patience
Communication Skills
Primary School Curriculum Knowledge
Teaching Assistant Skills
Student Support
Lesson Planning
Mandarin Language Proficiency
Classroom Management
Patience
Communication Skills
Primary School Curriculum Knowledge
Teaching Assistant Skills
Student Support
Lesson Planning
Mandarin Language Proficiency
Classroom Management
Patience
Communication Skills
Primary School Curriculum Knowledge
Teaching Assistant Skills
Student Support
Lesson Planning
Mandarin Language Proficiency
Classroom Management
Patience
Communication Skills
Primary School Curriculum Knowledge
Teaching Assistant Skills
Student Support
Lesson Planning
Mandarin Language Proficiency
Classroom Management
Patience
Communication Skills
Primary School Curriculum Knowledge
Teaching Assistant Skills
Student Support
Lesson Planning
Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes....
Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes....
ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes....
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Consultant to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Consultant to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Consultant to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Consultant to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Consultant to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Consultant to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction....
Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity)....
Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment....