Lead end-to-end project management for digital transformation initiatives, including scope definition, project planning, resource allocation, and risk management.
Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
Foster a customer-centric culture while coaching, mentoring, and developing high-performing teams across business units and practice domains within across Microsoft products
Lead and deliver large, complex technology implementation programs across multiple countries, ensuring successful execution from initiation through closure within a regional delivery model.
Responsible for assisting in the onboarding and maintenance of agency and host resources in the Malaysia region, and maintaining cooperative relationships.
Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
Lead, coach, and develop the APAC BIU team, setting direction, priorities, quality standards, and scalable working practices as the regional capability grows.
Translate analytical findings into actionable insights and recommendations that support digital business growth, customer acquisition and strategic decision-making.
Drive Business Impact through Data: Write and optimize advanced SQL queries to extract insights from large datasets. Translate data into clear, actionable recommendations that influence marketing strategies, product enhancements, and business growth.
Prepare reports and present actionable insights to senior stakeholders on overall campaign performance, identifying key trends and growth opportunities.