Administrative Support
Customer Service
Communication Skills
Scheduling
Record Keeping
Data Entry
Flexibility
Proactive
Empathetic
Microsoft Office Suite
Front Desk Reception
Perform daily operational duties such as coordinating transport activities, liaising with drivers, warehouse teams, and third-party logistics partners to ensure smooth loading, transit, and delivery.
Handle operational issues affecting customer satisfaction and work closely with the Customer Service team to resolve complaints efficiently.
Prepare monthly reports related to fleet utilization, driver performance, and other logistics metrics.
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To monitor existing customer’s portfolio & contracts and to ensure the fulfillment of customer’s evolving needs and satisfaction - Customer satisfaction is our first priority to secure long term relationship.
Review and ensure value-for-money services for customers and the required margin of profits for the Company.
To ensure renewal processes are follow up and closed according to contract anniversary. To review and monitor all renewals are being completed on time.
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To monitor existing customer's portfolio & contracts and to ensure the fulfillment of customer's evolving needs and satisfaction - Customer satisfaction is our first priority to secure long term relationship.
Review and ensure value-for-money services for customers and the required margin of profits for the Company.
To ensure renewal processes are follow up and closed according to contract anniversary. To review and monitor all renewals are being completed on time.
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Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer’s expectations.
Attend to all enquiries from existing customers, especially those pertaining to contract renewals, price increase, up selling and any related issues.
Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
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PEMBANTU PENSYARAH (ADMIN) – BACHELOR OF BUSINESS ADMINISTRATION (BBA)
Yayasan Pendidikan Rakyat (YPR), Seksyen 22 Shah Alam
Yayasan Pendidikan Rakyat (YPR) is seeking a dedicated full-time Teaching Assistant (Pembantu Pensyarah) to support our Bachelor of Business Administration (BBA) programme at our campus in Seksyen 22, Shah Alam, Selangor.
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Yayasan Pendidikan Rakyat (YPR) is seeking qualified Part-Time Lecturers to teach the MACROECONOMICS subjects at Bachelor in Business Administration (BBA) level: