Chinese Customer Service Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 259 jobs results for
"chinese customer service"
in Kuala Lumpur
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- * Assist with document collection, submission, and delivery to government agencies, banks, hospitals, and other related parties.
- * Provide on-site support for MM2H applicants throughout different stages of the application process.
- * Accompany clients to appointments such as medical check-ups, bank visits, government offices, property viewings, shopping, and other scheduled activities. ...
Posted
a day ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- To provide polite, professional and accurate response to customer.
- To receive inbound calls from customer and arrange for appointment(s) or customer inquiries.
- To handle outbound calls. ...
Be an early applicant!
Posted
2 months ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Be an early applicant!
Posted
18 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly, professional, and efficient support to merchants and customers.
- Serve as the first point of contact in handling and resolving customer and merchant complaints.
- Respond promptly and professionally to customer and merchant inquiries, including basic IT-related and system integration questions. ...
Posted
12 days ago
Customer Experience & Sales Executive (Mandarin Speaking)
MYR3,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Greet and engage walk-in customers professionally at the clinic front line.
- Understand customer needs and guide them to the appropriate service or staff member.
- Explain approved clinic services, including health screening, vaccination, women’s health, ultrasound, weight-management, and other services. ...
Posted
18 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries, complaints, and requests.
- Provide professional and timely solutions to customers.
- Achieve customer service and call KPIs. ...
Posted
a month ago
MYR4,000 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. ...
Posted
3 months ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly and efficient service to the client.为客户提供友善且高效率的服务
- Be a first point of contact to handle and resolve customer complaints. 及时处理及解决客户投诉
- Maintain good communication and collaboration with relevant departments to ensure accurate information flow. 与相关部门保持良好沟通与协作，确保信息准确传递。 ...
Posted
2 months ago
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain product based on customer needs and desires.
- Describe merchandise and explain use operation, and care of product to customers. ...
Be an early applicant!
Posted
3 months ago
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain product based on customer needs and desires.
- Describe merchandise and explain use operation, and care of product to customers. ...
Posted
3 months ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in developing and implementing CRM strategies tailored to customer segments and business goals.
- Assist in planning, executing, and monitoring CRM campaigns to drive customer engagement and retention.
- Analyze customer data and trends to identify opportunities for improved targeting and personalization. ...
Posted
10 days ago
MYR5,000 - MYR6,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer support via phone and email, addressing customer inquiries and issues related to their digital marketing campaigns.
- Troubleshoot and resolve technical issues related to digital advertising.
- Work closely with internal teams to escalate and resolve complex customer concerns. ...
Posted
3 months ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
Undisclosed
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Conduct market research to identify potential personalities and evaluate interview opportunities.
- Invite qualified personalities for interviews through phone calls, email, and other communication channels.
- Proactively generate new leads through networking and referrals ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Posted
2 months ago
Undisclosed
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Conduct market research to identify potential personalities and evaluate interview opportunities.
- Invite qualified personalities for interviews through phone calls, email, and other communication channels.
- Proactively generate new leads through networking and referrals ...
Posted
a month ago
Customer Service Executive
MYR3,000 - MYR6,000 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via live chat and messaging platforms in a professional and timely manner.
- Assist customers with account registration, deposits, withdrawals, and general account-related issues.
- Provide accurate information about company products, promotions, and services. ...
Posted
10 days ago
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
20 days ago
MYR3,500 - MYR4,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- SPM with 5 years experience / Diploma with 2 years experience / Degree with relavant experience or fresh graduates are welcome
- Possess good communication skills, dare to communicate with customers
- Able to converse in English ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in compliance verification of complaints across various channels.
- Escalate and follow up on abnormal cases.
- Conduct regular self-reviews; actively participate in weekly quality meetings, share cases, and propose process improvement suggestions. ...
Posted
24 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Oversee the day-to-day operations of the center
- Allocate manpower resources effectively across all shifts
- Motivate frontline team members to consistently improve performance ...
Be an early applicant!
Posted
6 days ago
MYR10 - MYR25 Per Hour
+Additional Compensation
WFH
KL City, WP Kuala Lumpur
Near Train Station
- 主动关心客户收货后的使用情况
- 询问客户产品体验及结果
- 协助客户正确使用产品 ...
Posted
a month ago