Oversee daily F&B operations, ensuring seamless service delivery for functions, international schools, and corporate clients in Pulau Pinang.
Lead and manage a team of 21 employees, fostering a positive work environment and providing ongoing training and development in food and beverage management and customer service.
Implement and maintain stringent quality control standards for all food and beverage offerings, from menu planning and preparation to presentation and service.
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Food and Beverage Management
Operations Management
Team Leadership
Quality Control
Staff Training
Budgeting
Inventory Management
Event Planning
Customer Service
Supplier Relations
Menu Planning
Cost Control
Manage and maintain the executive's calendar, including scheduling appointments, meetings, and travel arrangements, ensuring optimal time management and conflict resolution.
Prepare and edit correspondence, communications, presentations, and other documents, ensuring accuracy, clarity, and adherence to company standards.
Assist in management and implementation of administrative functions.
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Actively navigate the business environment, learning our core systems, tools, and processes necessary to operate effectively and efficiently.
Showcase your capacity to analyse situations and problem-solve under pressure to deliver tangible results that contribute directly to the organisation’s goals.
Collaborate and partner with colleagues across the network to share insights, leverage internal resources, and support a cohesive business strategy.
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