300+ Contact Center Jobs - August 2026 - Urgent Hiring

Showing 315 jobs results for "contact center"
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Chat Available
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensuring the front desk and waiting area are clean and tidy, free from odors.
  • Achieving monthly new lead turnout targets.
  • Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Communication skill Calling skill
+2
Posted
2 months ago
MYR2,400 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
  • Attend to members' and customers' enquiries professionally and courteously.
  • Handle membership registrations, renewals, and account-related requests.
  • Process product purchases, collections, returns, and exchanges. ...
Customer Service Retail
+1
Posted
2 months ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Location: Kuala Lumpur, Malaysia
  • Shift: Permanent Night Shift (Work from Office in KL Sentral)
  • Joining Date: 14 September 2026 ...

Be an early applicant!

Posted
7 hours ago
High Opportunity
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Chat Available
MYR2,900 - MYR3,100 Per Month
WFH

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Fluent English, written and spoken. You'll be communicating directly with the CEO and coordinating a team all day.
  • Exceptionally organised. You keep clean records without being reminded and nothing slips past you.
  • Very responsive by nature. You're the kind of person who replies fast, follows up without being asked, and finds unanswered messages genuinely uncomfortable. ...
Virtual Assistant Dispatcher
+8
Posted
3 days ago
Undisclosed
  • Handle customer enquiries and provide excellent customer support.
  • Monitor the CRM order queue and assign service requests.
  • Contact customers to arrange return parts collection. ...
Posted
2 days ago
SGD8,000 - SGD10,500 Per Month

Toa Payoh

  • Own sales pipeline and revenue target.
  • Sell CCaaS, AI, CRM integration and CX transformation solutions.
  • Engage CIOs, Heads of Customer Experience, Contact Center Directors and Operations leaders. ...
Posted
a day ago
SGD8,000 - SGD8,000 Per Month

Singapore

  • As a Contact Center Sales Specialist at NTT DATA, you will be at the heart of our sales efforts, primarily focused on pursuing and landing qualified leads identified by our Client Management team and other sources. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. Your role involves engaging directly with clients at various levels, presenting solutions, value propositions, partner configurations, cost structures, and revenue models that align with their needs, and working with our internal subject matter experts to deliver these solutions.A significant part of your day will be spent on sales activities, collaborating closely with Client Managers and pre-sales architects to create and present the best solution designs. You will participate in client workshops, conduct presentations, and build strong stakeholder relationships with both new and ongoing business channels. Your deep understanding of our collaboration technology domain will be critical in addressing technical challenges and ensuring meaningful client conversations.You will stay updated on the competitive landscape, market pricing, and strategies to effectively penetrate new markets. By maintaining strong relationships with relevant technology vendors, you will ensure a comprehensive understanding of their solutions and how they can integrate with our offerings to meet client needs. Your client-centric approach will help uncover business goals and translate these into customized solutions that truly address client requirements.As you develop and implement sales strategies, you will work on opportunity plans and account plans, driving the sales process with established methodologies and tools. Your ability to identify new sales opportunities within accounts and lead them to closure, combined with developing clear account plans, will be crucial in achieving your sales targets.
  • Responsibilities:
  • • Own sales pipeline and revenue target. ...
Posted
10 days ago
Undisclosed

Singapore

  • Partner with commercial teams to identify pipeline opportunities, formulate deal strategies, and align contact center portfolios with client business goals.
  • Direct technical discovery workshops, define project scopes, and lead the validation of solutions through high-impact Proof of Concept (PoC) deployments.
  • Collaborate with engineering teams to oversee functional design, technical architecture, configuration analysis, and system integrations. ...
Posted
20 days ago
Undisclosed

Singapore

  • Job Title: Contact Center SME
  • Location: Singapore
  • Contract: 12 Months ...
Posted
25 days ago
Undisclosed

Singapore

  • Job Description:
  • Mandatory Skills
  • • 10+ Years Experience ...
Posted
25 days ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
  • Follow-up on all outstanding incidents/cases
  • Logged all calls reported into the case management system. ...
Posted
16 days ago
Undisclosed

Singapore

  • Maintaining a positive, empathetic, and professional attitude toward customers
  • Responding promptly to customer inquiries on general and transactional enquiries.
  • Communicating with customers through various channels. ...
Posted
7 days ago
SGD5,400 - SGD5,400 Per Month

Singapore

  • Develop and implement strategies for the digital system, ensuring alignment with the long-term vision of an enhanced contact centre.
  • Manage the product roadmap and coordinate with vendors and IT partners to ensure timely delivery of enhancements.
  • Conduct daily health checks on the digital system to maintain performance standards and identify operational gaps. ...
Posted
a month ago
SGD2,600 - SGD2,600 Per Month

Singapore

Posted
15 days ago
Undisclosed

Singapore

  • Regional SME Leadership
  • Act as the APAC leading Technical Subject Matter Expert (SME) for Voice AI, Contact Center and CX
  • Stay aligned with the product roadmap, releases, and feature enhancements ...
Posted
14 days ago
Undisclosed

Singapore

  • Regional SME Leadership
  • Act as the APAC leading Technical Subject Matter Expert (SME) for Voice AI, Contact Center and CX
  • Stay aligned with the product roadmap, releases, and feature enhancements ...
Posted
25 days ago
SGD2,500 - SGD2,500 Per Month

Singapore

  • We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for our panel providers, handling incoming queries via phone and email. You will play an essential part in ensuring a positive customer experience by addressing enquiries, providing accurate information, and supporting an efficient resolution of issues.
  • The Opportunity
  • We are a team of customer-focused professionals who believe that delivering great experiences makes a real difference. This is your chance to be part of a team that values empathy, service quality, and teamwork. You will play a vital role in supporting patients, healthcare partners, and corporate clients by providing accurate information and timely assistance. ...
Posted
10 days ago
SGD8,000 - SGD8,000 Per Month

Singapore

  • Manage and administer main contracts, consultant agreements, and key subcontracts
  • Ensure compliance with contract terms, conditions, and timelines
  • Track contractual deliverables, notices, and obligations across projects ...
Posted
20 days ago

HSBC Global Services Limited

Undisclosed

KL City

  • Support analysis of iNPS detractor feedback to spot recurring themes and common customer pain points
  • Help build simple reporting to track detractor trends and support follow-up actions with Operations teams
  • Support interviews/surveys with recent hires and leavers to gather qualitative insight ...
Posted
12 days ago
Undisclosed

KL City

  • Support analysis of iNPS detractor feedback to spot recurring themes and common customer pain points
  • Help build simple reporting to track detractor trends and support follow-up actions with Operations teams
  • Support interviews/surveys with recent hires and leavers to gather qualitative insight ...
Posted
13 days ago
SGD5,500 - SGD9,000 Per Month

Singapore

  • Support cost and commercial reporting from a contractual perspective
  • Basic understanding of construction contracts and contract administration
  • Familiarity with FIDIC, SIA, NEC, or similar forms of contract ...
Posted
a day ago
Undisclosed
  • Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
  • Resolve customers’ problems or complaints by applying appropriate skills and escalate the case to next level when necessary.
  • Ensure all customer interactions are captured and logged in CRM system accurately. ...
Posted
14 days ago
SGD2,000 - SGD3,600 Per Month

Singapore

  • Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
  • Coordinate with insurers to obtain competitive quotations tailored to clients’ preferences, budgets, and benefit requirements
  • Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience ...
Posted
2 days ago
Undisclosed

Singapore

  • Customer Service Hall manned by receptionists and Customer Service Executives (CSEs) who serve all walk-in customers and advisors
  • Inbound Call Centre manned by a team of CSEs and Team Leaders who answer calls from specific lines routed through AmazonConnect and Salesforce
  • Outsourced contact centre handles enquiries on portals and apps accessed by customers and advisors and Singlife accounts ...
Posted
6 days ago
Undisclosed

Singapore

  • Ensure operational readiness and reliability of Contact Centre systems.
  • Oversee the delivery of timely, professional, and consistent customer service across all communication channels.
  • Optimize manpower and operational resources to meet service demands efficiently. ...
Posted
2 days ago
SGD2,600 - SGD3,300 Per Month

Geylang

  • Manage the performance and service quality of the CSO.
  • Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses.
  • Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up. ...
Posted
a day ago
SGD3,500 - SGD3,500 Per Month

Singapore

  • Manage customer interactions through various channels such as phone and email.
  • Process bookings and deliver accurate information regarding products, services, shipment status, transit times, customs requirements, and pricing.
  • Provide professional and empathetic service by addressing customer inquiries and effectively resolving issues. ...
Posted
10 days ago
SGD2,000 - SGD2,000 Per Month

Singapore

  • Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
  • Coordinate with insurers to obtain competitive quotations tailored to clients’ preferences, budgets, and benefit requirements
  • Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience ...
Posted
12 days ago
SGD2,500 - SGD3,000 Per Month

Woodlands

Posted
8 days ago
Undisclosed

Singapore

  • Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
  • Empathize with customers, and offer clear and relevant advice
  • Provide policy recommendations and refer customers to client advisers for more comprehensive explanations ...
Posted
13 days ago